Sales Development Representative - Outbound Calling

About the Role

Uplimark LLC is hiring an on-site Sales Development Representative in Irvine. The initial focus is outbound cold calling to prospective business customers: identifying the right contact, introducing our products, understanding customer needs, and arranging follow-up conversations.

Location

18012 Cowan, Room 214, Irvine, CA 92614. This is an in-person position.

Responsibilities

• Make outbound cold calls to prospective business customers and introduce Uplimark's products professionally.

• Identify purchasing contacts, qualify customer needs, and arrange follow-up calls or meetings.

• Handle questions and objections politely and follow up consistently.

• Record call outcomes, contact details, and next steps accurately in CRM or spreadsheets.

• Follow up by phone and email on inquiries, quotations, and orders.

• Support quotations, business correspondence, and customer records as needed.

Required Qualifications

• A completed associate degree or bachelor's degree (or higher).

• Fluent spoken and written English, with clear professional telephone communication.

• Comfortable initiating calls to new business contacts and handling rejection professionally.

• Organized, dependable, willing to learn, and attentive to detail.

• Comfortable using email, Microsoft Office, and customer records or CRM software.

• Available to work on-site in Irvine.

Preferred Qualifications

• Experience in outbound calling, appointment setting, B2B prospecting, inside sales, or customer follow-up.

• CRM experience and additional language skills are a plus, but not required.

Pay and Training

Pay: $18.00 per hour.

This is a full-time position. During the first month, employees complete paid training with a reduced schedule of approximately 4 hours per day. Upon successful completion of training, employees transition to the regular full-time schedule.

What We Offer

Paid training, a supportive work environment, and opportunities to learn business operations and grow with the company.

Please apply with your resume and briefly describe your outbound calling or customer communication experience.

Pay: $18.00 per hour

Application Question(s):

• Are you legally authorized to work in the United States?
• How would you rate your spoken English?
• How would you rate your Mandarin Chinese?
• Are you comfortable communicating with customers by phone and email?
• Are you comfortable working in an office environment and handling multiple administrative tasks?
• Are you able to commute to Irvine, CA on a daily basis?

Work Location: In person