Sales Development Representative (SDR)

Job Overview

Overview

We are looking for a driven, competitive, and hardworking Sales Development Representative (SDR) to join our Medicare insurance sales team.

This is a high-activity, phone-based sales position. You will be working with warm leads from people who have already expressed interest in Medicare-related information. Your job is to connect with those prospects, ask a few qualification questions, understand their needs, and move them to the next step. That means either completing a live transfer to one of our licensed Account Executives or setting a qualified appointment for the AE to speak with them. This is not a passive customer service role. We are looking for someone who is comfortable being on the phone, can handle a fast-paced environment, and takes pride in putting in the work every day.

Compensation & Benefits

• $25/hour base pay
• Commission on production
• $85,000+ OTE
• Full-time position
• Paid training and ongoing sales development
• Opportunity for significant growth within the organization

Why Heppner Group?

At Heppner Group, our support team plays a critical role in delivering a positive client experience. Agent Support Representatives help ensure our clients feel informed, supported, and confident throughout their Medicare journey—while working in a collaborative environment that values accuracy, empathy, and professionalism.

If you are someone who wants to work hard, develop real sales skills, and be rewarded for your performance, this is an opportunity to build a career—not just find another job.

Salary Range: $60,000.00 - $90,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities

Requirements

We care more about work ethic and coachability than a perfect resume.

The ideal candidate:

• Has a strong work ethic and is willing to put in the work
• Is confident and comfortable talking to people on the phone
• Has excellent verbal communication skills
• Can build rapport quickly
• Is competitive and motivated by goals
• Can handle rejection without getting discouraged
• Is coachable and willing to follow a proven process
• Is organized and able to manage a high volume of leads
• Takes accountability for their performance
• Shows up every day ready to work and improve

Responsibilities

• Answer inbound calls from warm Medicare leads
• Make consistent outbound calls to warm leads
• Quickly establish rapport and communicate professionally
• Ask qualification questions to understand the prospect's situation
• Identify opportunities and determine the appropriate next step
• Complete live transfers to licensed Account Executives when appropriate
• Schedule qualified appointments for Account Executives
• Accurately document conversations and appointment information
• Follow established sales processes and daily activity expectations
• Consistently follow up with prospects when necessary
• Work closely with SDR and AE teams to maximize every lead opportunity

About Us

Heppner Group is a leading insurance brokerage firm dedicated to providing comprehensive risk management solutions and unparalleled client service. With a legacy of expertise and a forward-thinking approach, we empower businesses and individuals to navigate complex insurance landscapes with confidence. Our commitment lies in understanding the unique needs of each client to deliver tailored strategies that safeguard their assets and futures.

Operating within the dynamic insurance industry, Heppner Group fosters a professional yet energetic environment that thrives on innovation and collaboration. We are a collective of passionate insurance professionals driven by a shared goal: to exceed client expectations through proactive service and strategic insights. Our culture encourages continuous professional development, embraces new technologies, and values the diverse talents of our team members. Join Heppner Group and be part of a team that is not only shaping the future of insurance but also building lasting relationships founded on trust and excellence.