Sales Development Representative (SDR)

Salary package: Circa £35k depending on experience

LOCATION: Coventry Housemark Hub

Housemark is a well-established Data business supporting the Social Housing sector helping Housing Associations and Local Councils improve their operations and deliver higher levels of tenant satisfaction – delivered by the power of data insights.

We have highly ambitious plans to grow our business over the next three years and introduce a next generation data analytics platform for the sector to further improve how our customers can identify actionable insights to drive their performance.

We’re looking for a proactive, organised Sales Development Representative (SDR) to drive the first stage of our sales pipeline. As the first point of contact for inbound leads, you’ll play a crucial role in identifying opportunities, qualifying prospects, and booking quality meetings to support new business and customer growth.

What you’ll do:

• Engage, qualify, and respond to inbound leads generated through campaigns, events, and enquiries.
• Maintain accurate, up‑to‑date CRM records and ensure timely follow‑ups.
• Identify customer needs and assess fit before handing over opportunities to sales or account managers.
• Support marketing, account management, and customer success teams with insights and smooth handovers.
• Contribute to improving processes for lead qualification, conversion, and customer experience.

What you’ll bring:

• Experience in sales, customer engagement, or lead generation.
• Strong communication skills with confidence engaging senior leaders.
• High levels of organisation, attention to detail, and the ability to manage multiple leads simultaneously.
• Experience with CRM systems such as Salesforce, HubSpot, or Dynamics.
• A positive, motivated approach with a willingness to learn and develop

Career Progression at Housemark:

We’re committed to developing talent and supporting long‑term career growth. As an SDR at Housemark, you’ll gain deep knowledge of our products, customers, and the social housing sector - providing a strong foundation for progression.

The rewards:

In return for your commitment and enthusiasm, you can look forward to excellent working conditions in a progressive and growing company.

Key benefits include:

• 28 days annual leave plus bank holidays
• Birthday leave
• Social Housing Pension Scheme - defined contribution scheme
• Optional private medical insurance
• Life assurance
• Employee assistance programme
• Paid volunteering days

How to apply:

Please provide a CV and a supporting statement.

Further information:

For an informal chat about the post, please email [email protected] to book in a call.

Job Types: Full-time, Permanent

Pay: Up to £35,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Company pension
• Enhanced maternity leave
• Free parking
• Life insurance
• On-site parking
• Paid volunteer time
• Private medical insurance
• Sick pay

Experience:

• CRM software: 3 years (required)
• Sales, customer engagement, or lead‑generation : 3 years (required)
• Using a CRM platform e.g. Salesforce, HubSpot, Dynamics: 2 years (required)

Work authorisation:

• United Kingdom (required)

Location:

• Coventry CV4 7HS (preferred)

Work Location: In person