Sales Development Representative - WFH

About Juan

Juan provides accounting, tax compliance, payments, and financial reporting software for small and medium-sized businesses and accounting firms in the Philippines. The company was formed through the merger of JuanTax and Jaz Philippines.

Job Description

Juan is looking for a Sales Development Representative to generate qualified sales opportunities through outbound outreach.

The employee will contact Philippine business owners, accountants, bookkeepers, and accounting firms by phone, email, Viber, Messenger, and other approved channels. The primary goal is to qualify interested prospects and schedule product demonstrations for the sales team.

This role works closely with the Mass Market Sales and Marketing teams.

Responsibilities

• Make approximately 40 to 50 outbound calls per working day.
• Contact prospective customers using phone, email, Viber, Messenger, and other approved channels.
• Introduce Juan’s products and services clearly and professionally.
• Ask qualification questions to determine whether a prospect is suitable for a product demonstration.
• Schedule qualified product demonstrations for the sales team.
• Follow up with interested prospects according to the agreed process.
• Record every call, result, follow-up, and next step in the company’s customer relationship management system.
• Maintain accurate personal activity reports, including calls made, connections, qualified leads, and demonstrations booked.
• Identify incorrect or outdated contact information and report issues with lead data.
• Meet agreed activity, qualification, and appointment-setting targets.
• Coordinate with the Sales and Marketing teams regarding lead quality and prospect feedback.

Qualifications

• Bachelor’s degree in Business, Marketing, Communication, or a related field.
• One to three years of experience in business-to-business outbound calling, appointment setting, or lead generation.
• Experience in outbound calling through a business process outsourcing company may be considered.
• Comfortable making 40 to 50 outbound calls per day.
• Able to communicate clearly and professionally in Filipino and English.
• Experience using a customer relationship management system to record sales activities.
• Comfortable communicating with cold prospects and handling initial objections.
• Able to work independently using an assigned prospect list.
• Authorized to work in the Philippines.

Experience selling software or technology products is preferred. Experience working with accountants, bookkeepers, accounting firms, or Philippine small and medium-sized businesses is an advantage.

Benefits

• Opportunities for professional development and career growth
• Hybrid work arrangement, subject to the company’s work schedule and requirements
• Exposure to accounting technology and the Philippine small-business market