Sales Development Representative (Work from home) (US / AUS )

Sales Development Representative (SDR)

Department: Sales
Reports To: Sales Manager

About the Role

We are looking for a proactive and results-driven Sales Development Representative (SDR) to join our growing sales team. In this role, you will be responsible for generating qualified sales opportunities through outbound prospecting, engaging with potential customers, and supporting the sales pipeline. You will work closely with the Sales and Marketing teams to execute targeted campaigns and contribute to the company's growth.

Key Responsibilities

• Meet or exceed monthly, quarterly, and annual sales activity and pipeline targets.

• Conduct outbound prospecting through cold calls, emails, LinkedIn, and other social selling channels.

• Identify, qualify, and nurture prospective customers before handing them over to the Account Executive or Sales team.

• Maintain accurate and up-to-date prospect and activity records within the CRM.

• Work with the Sales Manager to develop and execute targeted outbound campaigns, including:

  • Ideal Customer Profile (ICP) development
  • Target account identification
  • Prospect messaging and outreach cadences

• Collaborate with the Marketing team on inbound and outbound campaigns to maximize lead generation.

• Continuously develop product knowledge, industry expertise, competitor awareness, and sales skills.

• Utilize CRM and sales engagement tools effectively while following established sales processes and best practices.

• Represent the company professionally during client interactions, networking events, and industry activities.

• Uphold the company's mission, vision, and core values.

• Achieve KPIs and performance goals established by management.

• Perform other duties as assigned to support business objectives.

Qualifications

• 1–2+ years of experience in Sales Development, Business Development, Telesales, Lead Generation, or a customer-facing sales role.
• SaaS or technology industry experience is preferred but not required.
• Proven experience with outbound prospecting, including cold calling, email outreach, and social selling.
• Demonstrated ability to meet or exceed activity, lead generation, or pipeline targets.
• Experience using CRM and sales engagement platforms such as Salesforce, HubSpot, Outreach, Salesloft, or similar tools.
• Excellent verbal and written English communication skills.
• Strong interpersonal skills with the ability to build rapport and conduct consultative conversations with prospective clients.
• Resilient, self-motivated, and comfortable handling objections and rejection.
• Highly organized with excellent time management and multitasking abilities.
• Coachable, curious, and eager to continuously learn about products, markets, and sales methodologies.
• Collaborative team player who enjoys working cross-functionally with Sales and Marketing.

Preferred Qualifications

• Experience selling B2B software or technology solutions.
• Familiarity with modern sales methodologies such as SPIN Selling, Challenger, or MEDDICC is an advantage.
• Experience targeting international markets (US, UK, ANZ, or APAC) is a plus.