Sales Encoder

I. JOB SUMMARY

The Sales Encoder is responsible for accurately encoding sales transactions, customer orders, and other sales-related information into the company's ERP system or designated sales monitoring files. The position ensures that all sales records are complete, accurate, and updated on time to support efficient sales operations, inventory monitoring, and order processing.

II. DUTIES AND RESPONSIBILITIES

• Encode customer orders, sales transactions, and other sales-related documents into the company's ERP system.
• Review sales orders and supporting documents to ensure the accuracy and completeness of information before encoding.
• Process and update customer orders received from the Sales Team or authorized online sales channels.
• Verify product codes, quantities, prices, customer details, and other relevant transaction information.
• Coordinate with the Sales Team, Warehouse, Logistics, and other concerned departments regarding order discrepancies, product availability, and order status.
• Maintain and update sales records, order monitoring sheets, and other sales-related databases.
• Prepare daily, weekly, or monthly sales reports as required by the immediate supervisor.
• Assist in monitoring pending, completed, cancelled, or returned orders and ensure that records are properly updated.
• Organize and maintain sales documents, including purchase orders, sales invoices, delivery documents, and other related records.
• Report encoding errors, discrepancies, and system issues to the immediate supervisor for proper action.
• Maintain the confidentiality and security of customer information, sales records, and company data.
• Perform other sales-related administrative duties as assigned by the immediate supervisor.

III. QUALIFICATIONS

• College graduate or at least college level in Business Administration, Marketing, Office Administration, or a related field.
• Experience in sales encoding, order processing, data entry, or administrative work is an advantage.
• Proficient in Microsoft Excel, Microsoft Office, and data entry systems.
• Knowledge of ERP systems and sales documentation is an advantage.
• Strong attention to detail and accuracy.
• Good organizational, communication, and coordination skills.
• Ability to meet deadlines and handle multiple transactions efficiently.

Benefits:

• On-site parking

Work Location: In person