SALES ENGAGEMENT MANAGER (SEM)

SALES ENGAGEMENT MANAGER (SEM)
AGOH Marketing (M) Sdn. Bhd. | SWAPPER Mobile Retail

Basic Salary: RM3,000 | Commission & Incentives | Earning Up to RM10,000/month

Are you someone who enjoys leading people, driving sales and turning targets into results?

We are looking for a Sales Engagement Manager (SEM) to join our growing mobile phone retail team under SWAPPER.

You will be responsible for leading and developing a team of Sales Advisors, driving sales performance, monitoring KPIs and creating practical action plans to improve team results.

No sales management experience? No worries. Training and guidance will be provided for the right candidate.

WHY JOIN US?

💰 RM3,000 Basic Salary

📈 Commission & Performance Incentives

💵 Earning Potential Up to RM10,000/month

👥 Lead & Develop Your Own Sales Team

🎓 Training & Professional Development

🚀 Career Growth Opportunities

🛡️ EPF & SOCSO

YOUR ROLE

As an SEM, you will take ownership of your team's sales performance and development.

Drive Sales Performance

• Lead the team to achieve daily, weekly and monthly sales KPIs.
• Break down targets into practical action plans.
• Monitor sales performance and take timely corrective action.
• Drive team productivity, conversion and customer engagement.

Lead & Develop Your Team

• Coach, guide and motivate Sales Advisors.
• Conduct regular team briefings and performance follow-ups.
• Identify performance gaps and help team members improve.
• Build a positive, disciplined and performance-driven team.

Monitor & Analyse

• Track daily and weekly sales performance.
• Analyse team results and identify the root causes of underperformance.
• Prepare and submit required performance reports.
• Follow up on agreed action plans and commitments.

Improve Sales & Customer Experience

• Coach Sales Advisors on product knowledge and effective selling techniques.
• Guide the team on customer engagement, fact-finding, product presentation, objection handling and closing.
• Ensure sales activities follow company standards and processes.
• Support the team in improving customer experience and sales conversion.

WHO WE ARE LOOKING FOR

• Malaysian citizen.
• Minimum SPM or equivalent.
• Preferably 25–45 of age.
• Sales, retail or leadership experience is an advantage.
• Good communication and interpersonal skills.
• Positive, hardworking and willing to learn.
• Proactive and able to work independently.
• Comfortable working with targets and KPIs.
• Able to work in a fast-paced retail environment.

WORKING HOURS

Two working shifts:

Shift 1: 9:00 AM – 5:30 PM
Shift 2: 1:30 PM – 10:00 PM

Working schedule may include weekends and public holidays according to outlet/business requirements.

If you are ready to take ownership, lead a team and grow together with the business, we would love to hear from you.

Please e-mail us at [email protected] or contact us at 0195201303 to apply.

Apply now and join the SWAPPER team!