Sales Engineer - (Batangas)

JOB HIGHLIGHTS:

📍 Location: Santo Tomas, Batangas
💼 Position: Sales Engineer/Associate Sales Applications Engineer (ASAE)
👤 Reports To: Global Sales Application Engineer Manager
✈️ Travel: Up to 10% as required
🕐 Shift: Day, Mid, or Night Shift depending on business requirements

ABOUT THE ROLE:

We are looking for a technically driven and customer-focused Sales Engineer/Associate Sales Applications Engineer who can bridge the gap between engineering solutions and customer requirements. This role provides technical sales support to Sales Managers, customers, and distributors while coordinating closely with engineering and internal teams to manage customer requirements and orders from initial inquiry through shipment.

The ideal candidate will have strong technical knowledge, excellent communication skills, and the ability to explain complex technical products to non-technical audiences. The role also contributes to business development and revenue growth by supporting customers, strengthening relationships, and identifying new opportunities.

🔧 KEY RESPONSIBILITIES:

• Provide technical sales support to Sales Managers, customers, and distributors.
• Work closely with customers and engineering teams to ensure products meet specified requirements.
• Understand customer needs and coordinate product modifications when necessary.
• Prepare and follow up on quotations, including catalog, high-temperature, profile/spike TC, and other technical product quotations.
• Process and monitor customer orders from initial inquiry through shipment, including order changes, expediting, shipment arrangements, and delivery updates.
• Maintain strong customer relationships and provide timely responses to customer inquiries and concerns.
• Maintain accurate customer information and quotation/order updates in the CRM system.
• Serve as a subject matter expert on company products and capabilities.
• Train Business Development Managers and Channel Partners on products and technical capabilities.
• Support annual Order Entry Planning and prepare relevant reports and order tracking.
• Follow up on open quotations and update won/lost status and reasons in the CRM.
• Monitor order delivery status and payment status for applicable orders.
• Support customer complaint documentation and resolution.
• Assist with distribution agreements and other related documentation.
• Participate in trade shows, conferences, and other marketing activities.
• Contact prospective customers within target segments to help expand the customer base.
• Support research and development initiatives for new products.

🎯 QUALIFICATIONS:

Required:

• Bachelor's degree in Engineering.
• Alternatively, 4+ years of experience selling or supporting the sale of similar technical products and services.
• Experience in selling or supporting technical products, preferably within a similar industry.
• Strong sales, customer service, technical support, and communication skills.
• Proven ability to understand customer requirements and translate technical information into practical solutions.
• Strong analytical, conceptual, resourcefulness, and problem-solving skills.

Preferred:

• Bachelor's degree in Mechanical or Industrial Engineering.

• Around 5 years of Sales Support or Customer Service experience in a manufacturing environment.

• Previous Sales Engineering experience.

• Experience in one or more of the following industries:

  • Power Generation – Gas Turbines, Gas Power Plants, etc.
  • Semiconductor – Wafer Production, etc.
  • Heat Treatment / Furnace
  • Aerospace

• Experience in technical sales support is an advantage.