Sales Engineer

• As a Sales Engineer, you’ll serve as a key technical resource throughout the sales process—supporting product demos, answering technical questions, assisting with integrations, and crafting custom solutions that meet our customers’ unique needs
• You’ll work closely with Sales, Engineering, and Operations to ensure a seamless pre/post-sales and onboarding experience across a variety of industries, including Education, Technology, Manufacturing, Healthcare, Retail, and more
• Serve as the technical point of contact for prospects and customers throughout the pre-sales and post-sales process
• Build and maintain strong relationships with technical stakeholders such as CTOs, CISOs, and Network Architects
• Partner with Sales teams to understand deal progress, tailor solutions, and strategize next steps
• Deliver product demonstrations, lead proofs of concept (POCs), and guide stakeholders through technical evaluations
• Translate customer requirements into scalable, effective technical solutions
• Provide feedback to product and engineering based on customer insights and common integration use cases
• Support the design and execution of technical security solutions alongside project managers and operations teams
• Prepare detailed project documentation such as floor plans, scope of work, and solution overviews

Benefits

• Flexible PTO: Take some time when you need recharge. They believe a healthy work/life balance is crucial for long-term success
• Stock Options: Do your best work and be rewarded. Everyone receives stock options so when the company succeeds, you do as well
• Work from Home: Work better at home vs in the office? Have the choice to work remote, in the office, or hybrid
• Health Insurance: Majority employer paid medical, dental, and vision for you and your dependents
• Professional Development: Receive reimbursements for professional development to help you maximize your opportunity at Rhombus
• Office Perks: Enjoy where you work - fully-loaded snack bar, happy hours, ping-pong breaks, and more!- Experience working with APIs, Python, other scripting/coding languages is a plus
• Strong communication skills and the ability to clearly explain technical concepts to our customers and partners
• Passion for technology and demonstrated interest in both hardware and software solutions
• Customer-focused mindset with excellent account management, problem-solving, and attention to detail
• Willingness to travel overnight up to 30%, depending on customer and project needs
• Bachelor’s degree in Computer Science, IT, Engineering, or a related field
• 3+ years of experience in a technical sales role (Sales Engineer, Solutions Architect, etc.) or relevant work experience
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP), and routing/switching devices is preferred but not required