Sales Engineer

Key Responsibilities

Business Development

• Identify, develop, and secure new business opportunities within assigned industries and territories.
• Build and maintain long-term relationships with consultants, contractors, EPC companies, distributors, government agencies, utilities, and industrial end-users.
• Conduct regular customer visits to understand project requirements and identify new sales opportunities.
• Promote Duvalco's products and engineered solutions through technical presentations, product demonstrations, and customer engagement activities.
• Develop strategic account plans to expand business with existing customers.

Sales & Technical Support

• Review customer enquiries, engineering specifications, drawings, and tender documents.
• Recommend appropriate products and engineering solutions based on application and project requirements.
• Prepare accurate technical and commercial proposals, quotations, and tender submissions.
• Follow up quotations and negotiate pricing, commercial terms, and contract conditions.
• Coordinate with engineering, procurement, operations, and suppliers to ensure timely order execution.
• Provide pre-sales technical support and product selection assistance.

Project Management

• Manage sales opportunities from initial enquiry through project completion.
• Monitor project schedules, manufacturing progress, and delivery timelines.
• Coordinate technical clarifications, documentation, inspections, testing, and deliveries with customers and internal teams.
• Resolve customer issues promptly to maintain high levels of customer satisfaction.
• Support project handover and after-sales activities where required.

Market Intelligence

• Monitor market trends, competitor activities, pricing, and upcoming infrastructure or industrial projects.
• Gather customer feedback and recommend product improvements or new business opportunities.
• Maintain an accurate sales pipeline, CRM records, and sales forecasts.
• Identify emerging market sectors and growth opportunities.

Documentation & Reporting

• Prepare regular sales reports, forecasts, visit reports, and activity plans.
• Ensure all quotations, proposals, and tender submissions comply with company standards.
• Maintain complete customer, quotation, and project documentation.
• Support management with market analysis and sales performance reporting.

Requirements

Education

Diploma or Bachelor's Degree in one of the following disciplines:

• Mechanical Engineering
• Civil Engineering
• Chemical Engineering
• Environmental Engineering
• Marine Engineering
• Or relevant discipline

Experience

• 3–5 years of B2B technical sales experience in industrial equipment, mechanical systems, or engineering products.
• Experience in valves, piping systems, water infrastructure, process equipment, or mechanical engineering products is highly preferred.
• Experience selling to consultants, contractors, EPC companies, utilities, government agencies, or industrial customers is advantageous.
• Fresh engineering graduates with strong technical aptitude, excellent communication skills, and a genuine interest in technical sales are encouraged to apply.

Technical Knowledge

Experience or familiarity with one or more of the following is an advantage:

• Industrial valves
• Water and wastewater treatment systems
• Ductile iron pipes and fittings
• Mechanical piping systems
• Process engineering equipment
• Infrastructure projects
• Tender specifications and contract documentation

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong consultative selling and relationship-building abilities.
• Technical problem-solving and analytical skills.
• Ability to read and interpret engineering drawings, specifications, and tender documents.
• Strong negotiation, presentation, and commercial awareness.
• Customer-focused with a proactive and results-oriented mindset.
• Self-motivated with the ability to work independently.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Established network within Singapore's infrastructure, utilities, water, M&E, or industrial sectors is highly desirable.
• Knowledge of PUB standards, water treatment projects, M&E systems, or industrial project requirements is advantageous.
• Willingness to travel locally and occasionally overseas.