Sales Engineer

About the role

GUH Circuit Industry (PG) Sdn Bhd is seeking a talented Sales Engineer to join our dynamic sales team in Bayan Lepas, Penang. This is a full-time position that combines technical expertise with sales acumen to drive business growth and client satisfaction. As a Sales Engineer, you will be the bridge between our technical capabilities and our clients' needs, ensuring that solutions are tailored to meet specific requirements whilst maintaining profitability and long-term partnerships. This role is strategically important to our organisation, as it directly impacts revenue generation, client retention, and market expansion within the electronics and circuit manufacturing sector.

What you'll be doing

Key Responsibilities

• Develop and maintain strong relationships with existing and potential customers to promote the company's PCB products and services.
• Understand customer requirements and provide appropriate technical and commercial solutions to meet their needs.
• Prepare and submit quotations, proposals, and other sales-related documentation in a timely manner.
• Generate and monitor sales forecasts, market trends, and customer demand to support business planning activities.
• Monitor sales performance and prepare regular sales reports and management updates.
• Follow up on customer inquiries, orders, and project developments through telephone, email, virtual meetings, and customer visits.
• Coordinate closely with internal departments to ensure smooth order processing, delivery schedules, and customer satisfaction.
• Handle customer complaints, resolve issues, negotiate commercial matters, and maintain positive customer relationships.
• Manage account receivables and follow up on outstanding payments to ensure timely debt collection.
• Identify new business opportunities, expand market coverage, and achieve assigned sales targets.
• Participate in exhibitions, trade shows, customer visits, and other marketing activities when required.
• Maintain accurate customer records and sales data within the company's reporting system.
• Perform any other duties and responsibilities assigned by Management from time to time.

Requirements

• Bachelor's degree in Electronics Engineering, Electrical Engineering, or a related technical field

• Minimum 2-3 years of experience in a sales engineering role, preferably within the electronics, circuit manufacturing, semiconductor or related industries

• Strong technical knowledge of circuit design, PCB manufacturing, electronic components, or similar technical products

• Strong communication, presentation, negotiation, and interpersonal skills.

• Customer-oriented with excellent problem-solving and relationship management abilities.

• Self-motivated, proactive, and willing to learn new technologies and industry developments.

• Ability to work independently whilst collaborating effectively with cross-functional teams including engineering, production and operations

• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

• Willing to travel locally and regionally for customer visits, business development activities, and industry events.

• Good command of English, Mandarin, and Bahasa Malaysia, both written and spoken. We are seeking candidates proficient in both English and Mandarin to effectively communicate with our diverse client base and stakeholders.

• Proficiency in Japanese language will be an added advantage to support communication with Japanese customers and business partners.

Preferred Attributes

• Familiarity with PCB technologies such as multilayer PCBs, HDI, rigid-flex boards, and PCB assembly services.
• Proven track record in achieving sales targets and developing new business opportunities.

What we offer

• Career Development – Opportunities for continuous learning and professional development.
• Industry Exposure – Gain hands-on experience with cutting-edge technology in the circuit manufacturing industry.
• Experienced Team – Work alongside experienced and knowledgeable professionals.
• Collaborative Environment – Supportive workplace that encourages teamwork and knowledge sharing.
• Innovation & Excellence – Be part of a culture that values innovation, quality, and continuous improvement.

Apply now

If you are an ambitious and technically-minded sales professional seeking to make a significant impact in the electronics manufacturing sector, we would like to hear from you. We look forward to considering your application.