Sales Engineer

Who you are

• 5+ years of experience as a Sales Engineer, preferably in a B2B SaaS or open-source software company
• Strong technical skills, with experience in software development, databases, networking, and cloud computing
• Experience demonstrating software solutions to enterprise level clients
• Excellent communication skills, with the ability to communicate complex technical concepts to non-technical audiences
• Strong desire to be an enthusiastic member of a growing sales team
• Ability to work independently and as part of a team, with a strong sense of ownership and accountability
• Proven ability to build relationships with customers and prospects and to understand their business needs and pain points
• Familiarity with open-source software and the open-source community is a plus
• If you're passionate about technology, enjoy working with customers, and want to be part of a fast-growing company changing the industry, we want to hear from you!

What the job involves

• As a Sales Engineer, you understand the sales process of an early stage SaaS product and the importance of building rapport with potential clients looking to utilize Acryl offerings
• You will work closely with our sales and customer success teams to provide technical expertise and support to our customers and prospects
• You will be responsible for driving sales growth by demonstrating the value and capabilities of our SaaS offerings
• You will need to be comfortable with both technical and business discussions, and able to articulate complex technical concepts to both technical and non-technical stakeholders
• Partner with the account executives from start to finish to help secure new business
• Develop trusted advisor relationships with customer stakeholders, and executive sponsors
• Engage with prospects to understand their needs and gather requirements
• Help sales to qualify prospects
• Build and present demos and presentations tailored to specific customer needs
• Shape Proof of Concept success criteria
• Educate prospects on implementation and usage of the product and answer any technical questions including product, value analysis, security, and compliance
• Marshall internal cross-functional resources and orchestrate actions to help close deals
• Stay on top of industry trends and competitive analysis
• Gather customer feedback and work closely with product team to enhance product offering by suggesting solutions to meet client needs
• Ensure a smooth transition from pre-sales to post-sales handoff to our Customer Success team

Benefits

• Equity
• Medical, dental, and vision insurance
• Carrot Fertility Program
• Parental leave
• Remote friendly
• Work from home and monthly co-working space budget