Job Description – Sales Engineer

Location: Bangalore

Department: Sales / Technical Sales

Experience: 1–5 Years

Employment Type: Full-Time

About the Role

We are looking for a seasoned, hardworking and results-oriented Sales Engineer. The ideal candidate will be responsible for identifying new business opportunities, developing existing customer relationships, understanding customer requirements, and providing technically appropriate solutions that drive revenue and customer satisfaction.

The candidate will work closely with customers, sales executives, engineers and technical teams throughout the sales cycle to successfully convert opportunities and build long-term customer relationships.

Key Responsibilities

• Identify current and future customer requirements by establishing strong relationships with existing and potential customers.
• Identify new business opportunities and develop prospects through the complete sales cycle.
• Prepare and deliver technical presentations explaining products, solutions and services to customers and prospective customers.
• Confer with customers, engineers and technical teams to assess customer needs and determine appropriate requirements.
• Prepare accurate cost estimates by studying blueprints, plans, specifications and other customer-related documents.
• Consult with engineers, architects and other technical personnel to develop suitable technical and commercial solutions.
• Support and partner with sales executives to plan, prepare and execute strategic deals involving complex sales cycles.
• Develop and present business cases, including the financial benefits and commercial justification associated with sales opportunities.
• Understand customer pain points and successfully match them with the company's products and solutions.
• Create and deliver technical presentations, product demonstrations and solution walkthroughs that clearly communicate the value proposition.
• Communicate customer requirements and feedback effectively to the technical/R&D team for future product enhancements.
• Prepare sales engineering reports by collecting, analyzing and summarising sales information, engineering requirements and application trends.
• Maintain professional and technical knowledge by attending educational workshops, building professional networks and participating in relevant industry events and associations.
• Evaluate sales engineering effectiveness by identifying short-term and long-term issues and recommending appropriate solutions.
• Collect, analyse and document competitive intelligence, market trends and competitor offerings.
• Maintain regular follow-ups with customers and ensure high levels of customer satisfaction and retention.
• Coordinate with internal teams to ensure timely and successful execution of customer requirements.

Required Skills & Experience

• 1–5 years of proven experience as a Sales Engineer, Technical Sales Engineer or similar role.
• Proven track record of selling complex technology/enterprise solutions.
• Strong understanding of consultative and solution-based selling.
• Ability to build and maintain strong, long-lasting relationships with senior executives and key decision-makers.
• Excellent ability to explain complex technical concepts in a simple and easy-to-understand manner.
• Strong technical background with an understanding of, or hands-on experience in, software development and web technologies preferred.
• Excellent written, verbal communication and presentation skills.
• Strong analytical, problem-solving and negotiation skills.
• Ability to understand customer business requirements and translate them into suitable technical solutions.
• Strong commercial awareness with the ability to understand pricing, costing and business cases.
• Self-motivated, hardworking and target-oriented approach.
• Willingness to travel as required for customer meetings, demonstrations and business development activities.

Educational Qualification

• Bachelor’s Degree in Engineering – Mechanical

Key Competencies

• Engineering products Marketing and Sales
• Customer Visits and Presentation
• Customer Support and Training
• Payment follow-ups
• Reporting
• Customer Relationship Management
• Technical Presentations & Product Demonstrations
• Business Development
• Negotiation & Closing
• Problem Solving
• Competitive Intelligence
• Communication & Interpersonal Skills