Sales Engineer

该职位来源于猎聘 Job Purpose : Responsible for providing product or technical services to existing customers, including customer needs analysis, development, negotiation, sales, installation, delivery, and after-sales service; handling customer complaints and offering improvement suggestions. Maintain current customers and develop new business opportunities. Job Responsibilities :

• Achieve personal annual sales targets, develop the market, and continuously expand market share;
• Visit existing and potential customers, build strong relationships, and maintain close contact;
• Establish comprehensive customer files and ensure completeness and accuracy of information;
• Ensure timely communication with customers regarding new products, services, pricing, and other changes;
• Provide sales forecasts, compile annual budgets, and submit required reports on time;
• Adjust sales plans or strategies as needed;
• Prepare reports on market trends, customer behavior, and competitor activities;
• Maintain all sales activity records;
• Independently handle customer complaints promptly and respond in a timely manner to enhance customer satisfaction;
• Actively collect, summarize, and analyze market information, and provide reasonable recommendations to manager;
• Proactively promote products and ensure timely collection of receivables;
• Complete all other tasks assigned by superiors in a timely manner. Requirements: College degree or above in Chemical Engineering or related field. More than 8 years of work experience, especially in the electroplating of DECO. Strong technical aptitude and ability to explain complex concepts clearly. Excellent communication, presentation, and relationship‑building skills. Experience with CRM systems and proficiency in MS Office. Ability to travel as required for customer visits and events.