Sales Engineer

Who you are

• Ability to tie technology to business outcomes and drive value
• Ability to influence your audience in both virtual and in person formats
• High emotional intelligence; ability to read the room, engage people, be empathetic, listen and respond effectively
• Ability to create value driven presentations and tell the story behind them (Powerpoint, Google Slides)
• Strong discovery skills; able to uncover customer pain points, requirements, and objectives
• 2+ years experience in sales engineering or related technical field
• Excellent technical presentation and communication skills, both verbal and written
• Ability to see and present “the big picture”, uncover business challenges, and architect solutions that address customer needs
• Ability to work independently in a high-velocity, dynamic environment
• Positive attitude, strong customer focus, and sense of ownership over customer outcomes
• Technical background in messaging and Internet security principles (a plus)
• Understanding of internet protocols (HTTP, SMTP, DNS, etc.) (a plus)
• Security+, SSCP, CISSP, CEH or other relevant security certifications (a plus)

What the job involves

• Abnormal AI is seeking a Mid-Market Sales Engineer to join our growing Mid-Market Sales Engineering team, with a focus on supporting customers across the UK & Nordics region
• Based in the UK, this role will work closely with our Mid-Market Account Executives to showcase the value of Abnormal’s Behavioral AI platform
• As a Mid-Market Sales Engineer, you’ll serve as the trusted technical advisor throughout the sales cycle, crafting compelling business cases, delivering impactful product demonstrations, and helping customers overcome their email security challenges
• In close partnership with Account Executives, you’ll lead both in-person and virtual demos, clearly articulate the technical and business value of Abnormal AI solutions, and guide customers to successful Proof of Value (POV) outcomes
• Serve as the technical sales lead throughout the pre-sales cycle, including owning Proof of Value (POV) results and driving their success, co-leading customer relationships with Mid-Market Account Executives, and delivering technical demos
• Provide technical pre-sales support for Mid-Market Account Executives
• Assist Mid-Market Account Executives in developing and implementing sales objectives and account-based penetration strategies
• Conduct technical and competitive landscape research to effectively address customer questions
• Serve as a technical resource for pre-sales and platform diligence, including supporting prospect security reviews, and answering technical questionnaires as required
• Educate prospects and partners on Abnormal AI products, platform, and offerings
• Obsessively drive customer satisfaction

Benefits

• Healthcare
• Flexible PTO
• 401k
• One Medical
• Flexible Spending Account
• Mental Health Resources
• Home Office Stipend
• Monthly Internet & Phone Stipend
• Health and Wellness Stipend