Sales Engineer

TICA-SMARDT is a leading supplier and manufacturer of HVAC equipment, providing dependable, energy-efficient solutions and responsive service to customers. Our portfolio includes chillers, oil-free chillers and air handling units (AHUs). We support a wide range of building and infrastructure projects across Hong Kong and Macau, working closely with customers, consultants, contractors and project partners.

Position Overview

We are looking for a proactive and customer-focused Sales Engineer to support business development and sales activities in Hong Kong and Macau. This role is well suited to an early-career professional who enjoys combining technical knowledge with client interaction.

You will assist in developing customer relationships, understanding project requirements and presenting suitable HVAC solutions. Working closely with engineering and project colleagues, you will help ensure quotations, proposals and follow-up activities are accurate, timely and responsive to customer needs.

Key Responsibilities

• Support business development activities by identifying sales opportunities and maintaining relationships with existing and prospective customers.
• Follow up with clients, consultants, contractors and other project stakeholders on enquiries, quotations and ongoing opportunities.
• Conduct technical product presentations and introduce TICA-SMARDT HVAC solutions, including chillers, oil-free chillers and AHUs.
• Gather and clarify customer requirements, project specifications and technical information to recommend suitable products and solutions.
• Prepare quotations, tender submissions, proposals and related sales documentation with support from internal teams.
• Coordinate with engineering, project and service colleagues to confirm technical details, delivery requirements and project progress.
• Maintain accurate records of customer interactions, enquiries, quotations and sales activities.
• Support site visits, project meetings and other customer-facing activities as required.

Qualifications & Experience

• Diploma or bachelor’s degree in Building Services, Mechanical Engineering, Electrical Engineering or a related discipline.
• One to three years of experience in sales, technical sales, HVAC, building services or a related field is preferred.
• Knowledge of HVAC equipment and applications is an advantage.
• Good communication and presentation skills in English and Chinese.
• Able to build positive customer relationships and communicate technical information clearly.
• Proactive, well organised and customer focused, with the ability to work independently as well as collaboratively in a team.
• Willingness to travel locally within Hong Kong and Macau when needed.

What We Offer

• An opportunity to develop a technical sales career with an established HVAC equipment supplier.

• Exposure to a broad portfolio of energy-efficient HVAC solutions and diverse project opportunities.

• Practical learning and collaboration with experienced engineering, project and service professionals.

• A professional, supportive working environment where initiative and customer commitment are valued.