Sales Engineer

Tokai Rika Minda India Private Limited

Job Description Sales Engineer

Location: Gurgaon Sales Office, Gurugram, Haryana

Department: Sales & Marketing

Reporting To: Manager – Sales

Employment Type: Full Time

Experience: 2–5 Years (Automotive Industry Preferred)

Qualification: BE / B.Tech – Mechanical / Automobile / Industrial / Production Engineering

Key Responsibilities

Customer Order & Commercial Activities

• Process FE (Forecast Estimate) amendments and monitor customer demand changes.
• Carry out actualization activities by reconciling forecast versus actual demand.
• Prepare and manage Purchase Order (PO) revisions and supplementary POs.
• Coordinate with customers for order confirmation, schedule changes, and delivery requirements.

Engineering Change & Project Coordination

• Implement Engineering Change Notices (ECN) and maintain CARV documentation.
• Coordinate with Engineering, Production, Purchase, QA, and Planning teams for smooth implementation of changes.
• Track customer development schedules, milestones, and event timelines for new projects.

Customer Portal Management

• Operate and update customer portals such as:

• MSIL Portal

• TCC Server (MSIL)

• GSN (Honda Cars India)

• Ensure timely submission of customer documents, schedules, and project-related information.

Localization & Import Activities

• Coordinate localization activities with suppliers and internal teams.
• Verify Import Content and Bill of Entry (BOE) documents for compliance and cost control.
• Support cost reduction and localization initiatives.

Customer Relationship Management

• Maintain strong customer relationships through effective communication and coordination.
• Handle customer queries, negotiations, and issue resolution in a professional manner.
• Participate in customer meetings, reviews, and project discussions.

Required Skills

• Good knowledge of automotive OEM systems and customer portals.
• Understanding of ECN, CARV, FE amendments, and PO management.
• Knowledge of Import Content and BOE verification.
• Strong negotiation, communication, and customer interaction skills.
• Proficiency in MS Excel, PowerPoint, and ERP systems (SAP/Oracle or equivalent).
• Ability to manage multiple customer requirements and work under tight timelines.

Preferred Experience

• Experience working with Maruti Suzuki (MSIL) and/or Honda Cars India.
• Familiarity with TCC Server and GSN portals.
• Experience in localization, new project coordination, and customer schedule management.

Key Competencies

• Customer Focus
• Result Orientation
• Analytical Thinking
• Coordination & Teamwork
• Problem Solving
• Time Management
• Negotiation Skills

Interested candidates can send resume at [email protected]