Sales Engineer

Job Summary

The Sales Engineer is responsible for identifying business opportunities, developing customer relationships, and driving sales growth for the company's maintenance and engineering services within the Oil & Gas, Petrochemical, Chemical, Power Generation, and Process Industries. The role requires both technical knowledge and commercial acumen to provide customers with appropriate maintenance and engineering solutions.

Key Responsibilities

Business Development & Sales

• Identify, develop, and secure new business opportunities within Oil & Gas, Petrochemical, Refinery, and Industrial sectors.
• Achieve sales targets and contribute to company revenue growth.
• Maintain and strengthen relationships with existing customers while expanding the customer base.
• Conduct sales visits, technical presentations, and product/service demonstrations to clients.
• Monitor market trends, competitor activities, and customer requirements.

Technical & Commercial Support

• Understand customer maintenance requirements and propose suitable solutions.

• Prepare technical and commercial proposals, quotations, tenders, and service agreements.

• Coordinate with operations and engineering teams to ensure accurate costing and proposal submissions.

• Provide technical consultation on:

  • Hydro jetting services
  • Heat Exchanger Fabrication and Repair
  • Mechanical Maintenance
  • Turnaround & Shutdown Services
  • EPC projects

• Participate in tender clarification meetings and contract negotiations.

• Able to read the technical specifications for project tender

Project Coordination

• Liaise with customers to ensure smooth project execution and customer satisfaction.
• Coordinate project schedules and service requirements with internal departments.
• Manage customer feedback and resolve service-related issues promptly.
• Ensure compliance with contractual and technical specifications.

Relationship Management

• Build and maintain strong relationships with key decision-makers, maintenance engineers, plant managers, and procurement personnel.
• Attend industry exhibitions, networking events, and trade shows.
• Follow up on quotations and tenders to maximize conversion rates.

Reporting to Business Development Manager

• Maintain accurate sales records and customer databases.
• Prepare weekly sales reports, forecasts, and market intelligence reports.
• Track sales pipeline and business development activities.

Requirements

Education

• Diploma or Bachelor's Degree in Mechanical Engineering / Chemical Engineering / Process Engineering or related Engineering Discipline.

Experience

• Minimum 3-5 years of sales or engineering experience in Oil & Gas / Petrochemical / Refinery / Process Plants.

• Experience in maintenance services, hydro jetting, mechanical works, heat exchanger fabrication, or turnaround projects preferred.

Technical Knowledge

• Familiarity with refinery and petrochemical plant maintenance.
• Ability to read and understand engineering drawings and specifications.
• Understanding of fabrication processes, welding, pressure vessels, and heat exchangers.
• Knowledge of industrial maintenance and shutdown activities.

Skills & Competencies

• Strong communication and presentation skills.
• Excellent negotiation and relationship management skills.
• Commercial awareness and sales-driven mindset.
• Ability to prepare technical and commercial proposals.
• Self-motivated and able to work independently.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Other Requirements

• Possess a valid Class 3 driving licence (preferred).
• Willing to travel to customer sites, shipyards, refineries, and petrochemical plants.
• Must be hungry for sales.
• Able to work under pressure and meet sales targets.