Sales Engineer

Key Roles and Responsibilities

• Communicate new product and service opportunities, special developments
• information or feedback gathered through field to appropriate company staff
• Identify and resolve clients concerns
• Follow up on new leads and referrals resulting from field activity
• Prepare presentations, proposals and sales contracts
• Develop and maintain sales materials and current product knowledge
• Establish and maintain current client and potential client relationships
• Participate in marketing events such as seminars, trade shows
• Follow up for collection of payments
• Provide on-the-job training to new sales employees
• Coordinate company staff to accomplish the work required to close sales
• Develop and implement special sales activities to reduce stock
• Meet annual sales targets
• Maintain companys contract management database with accurate, up to date

contact and activity details

• Produce monthly sales report
• Provide feedback from members and potential customers to enhance product

performance and service delivery

• Support product development by testing new product releases and acting as a

senior user

• Respond to sales requirements from existing and potential customers.
• Ensure that company has an in depth understanding of the users of company

products and their ongoing needs.

Communication and Information:

• Ensure effective internal communications both within the Sales, Customer

Support and Marketing team and across the organization

• Seek to continuously improve member relations with particular regard to the

provision of efficient communications to facilitate product development

• Motivate all staff to share pertinent information about the market to facilitate

the ease of recording, retrieval and use of information

• Report to and meet with the Head of Sales at a minimum of once per month
• Facilitate links with professional and regulatory bodies and commercial

organizations

Financial:

• Utilize the resources of the Sales Department for the cost effective delivery of Sales to company

Market research:

• Assist in the identification of opportunities for new products and for

enhancement and development of existing products

• Monitor and report on the activities of competitors and potential collaborators

and to identify business opportunities and threats

• Understand the market in which the company operates and how the company’s

products and services are used within that market

• Identify new markets, both geographical and by industry sector, for company

Product.