Sales Engineer

Job Title: Sales Engineer – Sales & Operations

Location: UAE
Department: Sales & Operations
Industry: Lighting / Electrical / Construction
Employment Type: Full-Time

Job Summary

We are looking for a motivated and technically capable Sales Engineer – Sales & Operations to manage customer inquiries, develop new business opportunities, prepare quotations, coordinate orders, and follow projects from inquiry until final delivery and completion.

The candidate will act as a key link between customers, suppliers, sales, accounts, logistics, and the site team, ensuring that commercial opportunities are converted into successful orders and projects are executed smoothly.

Key ResponsibilitiesSales & Business Development

• Generate new business opportunities with contractors, consultants, developers, interior designers, MEP companies, and other potential clients.
• Develop and maintain strong relationships with existing customers.
• Follow up on inquiries, quotations, tenders, and ongoing opportunities.
• Conduct customer visits, meetings, presentations, and product demonstrations.
• Understand project requirements and recommend suitable lighting products and technical solutions.
• Negotiate prices, commercial terms, delivery schedules, and payment conditions within company guidelines.
• Maintain an active sales pipeline and regularly follow up with customers until orders are secured.
• Work toward monthly and annual sales targets.
• Identify new projects and potential customers in the UAE market.

Quotations & Technical Coordination

• Review BOQs, drawings, specifications, lighting schedules, and customer requirements.
• Prepare accurate technical and commercial quotations.
• Coordinate with the design team when lighting calculations, layouts, technical selections, or submittals are required.
• Prepare and coordinate technical submittals, datasheets, samples, compliance documents, and approvals.
• Ensure proposed products comply with project specifications and consultant requirements.
• Coordinate value-engineering alternatives when required.

Order & Project Operations

• Manage confirmed orders from receipt of LPO until final delivery and project completion.
• Verify customer LPOs against approved quotations, quantities, specifications, prices, and payment terms.
• Coordinate purchase orders and production requirements with suppliers and factories.
• Follow up on production schedules and expected completion dates.
• Coordinate shipping, freight, customs, transportation, and local deliveries where required.
• Maintain accurate order and project tracking records.
• Coordinate material availability with warehouse and inventory teams.
• Arrange deliveries according to site requirements and customer schedules.
• Ensure documentation such as delivery notes, invoices, approvals, and project correspondence is properly maintained.

Site & Installation Coordination

• Coordinate with electricians, technicians, contractors, and site teams for installation activities.
• Attend site meetings and inspections when required.
• Follow up on installation progress and outstanding works.
• Coordinate programming, testing, commissioning, and handover where applicable.
• Resolve site-related technical or logistical issues in coordination with management and suppliers.

Payment & Customer Follow-Up

• Coordinate with accounts regarding customer payment status.
• Follow up with customers on advance payments, outstanding balances, and payment milestones.
• Ensure commercial and payment conditions are followed before releasing materials where applicable.
• Assist in resolving commercial disputes or discrepancies related to orders.

Reporting & Internal Coordination

• Maintain updated records of inquiries, quotations, orders, projects, and follow-ups.
• Provide regular reports on:
• Sales pipeline
• Pending quotations
• Confirmed orders
• Production status
• Deliveries
• Outstanding payments
• Project progress
• Coordinate closely with management, accounts, designers, suppliers, warehouse staff, and installation teams.

Requirements

• Bachelor's degree or diploma in Electrical Engineering, Electronics Engineering, Mechanical Engineering, or a related technical field.
• Experience in lighting, electrical products, MEP, construction materials, or building products is preferred.
• Good understanding of technical drawings, BOQs, specifications, and project documentation.
• Strong commercial and negotiation skills.
• Ability to manage several projects and customer inquiries simultaneously.
• Good communication and customer relationship skills.
• Strong organizational and follow-up abilities.
• Proficiency in Microsoft Excel, Word, Outlook, and general office software.
• Experience with ERP/accounting/CRM systems is an advantage.
• UAE driving license is strongly preferred.
• Knowledge of the UAE construction and lighting market is an advantage.

Preferred Technical Knowledge

Knowledge of the following would be an advantage:

• Architectural and decorative lighting
• Indoor and outdoor lighting
• LED luminaires and LED strips
• Drivers and power supplies
• DALI / 0–10V / lighting control systems
• Lighting specifications and consultant approvals
• Lux calculations and lighting layouts
• AutoCAD and/or DIALux
• Technical submittals and material approvals

Key Skills

• Sales and negotiation
• Technical product understanding
• Customer relationship management
• Project coordination
• Order processing
• Supplier coordination
• Problem solving
• Time management
• Commercial awareness
• Strong follow-up and attention to detail

Success in This Role

The successful candidate should be able to take responsibility for an opportunity from:

Inquiry → Technical Selection → Quotation → Negotiation → LPO → Procurement → Production → Delivery → Installation Coordination → Payment Follow-Up → Project Completion

The role requires someone who is commercially driven, technically capable, organized, proactive, and comfortable taking ownership of both sales and operational responsibilities.

Pay: AED3,000.00 - AED6,000.00 per month

Work Location: In person