Sales Engineer

The Sales Engineer is responsible for driving sales growth and maintaining strong customer relationships by providing technical expertise, account management, and customer support. Manages existing client accounts, identifies business opportunities, addresses technical concerns, and ensures customer satisfaction through effective coordination with internal departments. Supports product compliance, quality assurance, and business development initiatives while ensuring adherence to industry standards and customer requirements.

Main Responsibilities:

• Manage and grow assigned client accounts through effective relationship management
• Conduct client visits and project site inspections to identify customer needs and business opportunities
• Provide technical support on product specifications, applications, and quality concerns
• Resolve customer complaints and technical issues promptly and professionally
• Coordinate with Sales, Production, Quality Assurance, Logistics, and other departments to meet customer requirements
• Conduct pre-delivery inspections, product sampling, and testing with customers
• Ensure compliance with applicable industry standards, including Philippine National Standards (PNS)
• Keep clients informed of pricing, product updates, and market developments
• Build relationships with key decision-makers and promote value-added products and services
• Gather customer feedback and market intelligence to support product improvements and business growth
• Monitor competitor activities and recommend appropriate pricing strategies
• Prepare and submit accurate sales, technical, and customer-related reports
• Perform other duties as assigned by management

Minimum Qualifications:

• Bachelor's Degree in Civil Engineering
• At least 2 years of experience in technical sales, account management, or customer support, preferably in the manufacturing, steel, or construction industry
• Knowledge of engineering principles, construction materials, and relevant industry standards is an advantage
• Strong communication, presentation, negotiation, and customer relationship management skills
• Proficient in Microsoft Office applications; experience with CRM or ERP systems is an advantage
• Willing to travel for client visits and project site inspections
• Fresh graduates with strong technical aptitude and excellent communication skills may also be considered