Sales Engineer

Job Responsibilities

• Develop and maintain strong relationships with existing customers while actively seeking new business opportunities.
• Promote and sell the company's precision engineering and manufacturing services, including machining, fabrication, assembly, and value-added processes.
• Understand customer technical requirements, specifications, drawings, and quality expectations, and coordinate with internal teams to provide suitable solutions.
• Prepare and submit quotations, cost estimates, proposals, and tender documents in a timely manner.
• Negotiate pricing, commercial terms, delivery schedules, and contracts with customers.
• Coordinate with Engineering, Production, Quality, and Supply Chain departments to ensure customer requirements are met.
• Monitor order status, delivery schedules, and project progress to ensure on-time fulfilment and customer satisfaction.
• Address customer enquiries, complaints, and quality issues, and facilitate corrective actions where necessary.
• Prepare sales forecasts and reports for management review.
• Achieve individual sales targets, gross margin objectives, and key performance indicators (KPIs) established by the company.

Job Requirement

• Diploma or Degree in Mechanical Engineering, Manufacturing Engineering, Precision Engineering, a related discipline.
• Minimum 2 years of sales, business development, or customer service experience in the precision engineering, machining, metalworking, semiconductor, aerospace or related manufacturing industry.
• Good understanding of CNC machining, fabrication, engineering drawings, GD&T, tolerances, materials, surface treatments, and manufacturing processes.
• Strong sales, negotiation, communication, and interpersonal skills.
• Self-motivated, results-driven, and capable of working independently with minimal supervision.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Experience in preparing quotations, cost estimations, and commercial proposals is preferred.
• Excellent verbal and written communication skills in English.