Sales Engineer

About Us

Customcraft (M) Sdn. Bhd. is a leading specialised engineering company serving Malaysia, Indonesia and Thailand, with expertise in steam turbine retrofitting and overhauling, screw centrifuge decanters, and critical industrial equipment. With a team averaging 33 years of industry experience, the company provides integrated engineering, maintenance and refurbishment solutions across the palm oil, petrochemical, oil and gas, power generation and waste-to-energy sectors.

Committed to innovation and its “One Stop Center” vision, Customcraft collaborates with established international principals to deliver advanced technologies, improve operational efficiency, recover valuable resources and support sustainable industrial development.

Job Description

• Responsible for Steam Turbine and 3 Phase Decanter sales and other products related.
• Steam Turbine and 3 Phase Decanter market development.
• Follow up with customer for any complaint if issue related to Steam Turbine and 3 Phase Decanter.
• Prepare quotation / tender submission.
• Follow up the Turbine installation and assembly progress at workshop / site.
• Identify and meet new prospects, preparation of sales proposals, make presentations when required and follow up with prospective customers.
• Continuously monitor the market development and look for new project opportunities.
• Ensure company procedures and standards are maintained.

Requirements

• Diploma / Bachelor’s Degree in Mechanical Engineering, Industrial Engineering or related field.
• Minimum 2–3 years of sales experience in industrial equipment, machinery, steam turbine, decanter, or related industries.
• Proficient in Mandarin.
• Experience in handling technical sales, tender submission, and project coordination is an added advantage.
• Strong communication, negotiation, and presentation skills.
• Able to prepare quotations, proposals, and technical documentation independently.
• Capable of handling customer complaints and providing effective follow-up solutions.

Working Hours

• Monday - Saturday (alternate half-day)
• 8.30 am - 5.30 pm

Salary is negotiable based on experience