Sales Engineer

About Cumulus

Cumulus is a Quality Management System (QMS) that ensures critical construction and maintenance activities are done right the first time, every time. By integrating AI-powered workflows and connected IoT devices, the Cumulus QMS improves the productivity and quality of critical work, such as bolt tightening, welding, and pressure testing.

To date, Cumulus has been used to manage over 15,000,000 work completions across industries such as energy, construction, manufacturing, semiconductors, data centers, transportation, chemicals, renewables, and more. In addition to improving safety and sustainability, our technology also has been proven to reduce costs for quality control and data review by over 60%.

Cumulus’s transformative technology has been widely recognized in the industry, including the following awards and honors:

• 2023 BuiltWorlds Americas Summit Demo Day Winner for Cumulus AI
• 2022 BuiltWorlds Maverick Awards winner for Cumulus CEO Matthew Kleiman
• 2021 BuiltWorlds Smart Jobsites 50 Leader List
• 2020 IoT Breakthrough “IoT Startup of the Year” award
• 2019 CNBC Upstart 100 list

The strong preference is for candidates to be based in Houston, Dallas or Austin, Texas.

Role Overview

The Sales Engineer role partners closely with Account Executives and Customer Success Managers to understand customer goals, deliver tailored demos, and ensure smooth handoffs to implementation while addressing technical and business concerns. The position requires strong communication skills, SaaS pre-sales experience, and the ability to engage enterprise customers through discovery sessions, workshops, and proof-of-concept engagements. A strong background in the data center construction and modularization sector is preferred allowing you to leverage industry expertise to address customer needs, guide technical discussions, and ensure alignment with best practices.

Responsibilities

Sales Collaboration

• Partner with Account Executives to understand customer goals, identify solution fit, and accelerate deal closure.
• Partner with Professional Services to ensure project scope and level of effort
• Collaborate with Customer Success Managers to support adoption, expansion, and upsell opportunities.
• Learn each customer’s business model, workflows, and pain points to tailor solution positioning.
• Address customer concerns regarding usability, scalability, and ROI (with support from technical specialists where required).
• Capture customer requirements and ensure a smooth handoff to Implementation / Professional Services.
• Respond to RFP’s/RFQ’s, security questionnaires, and lead response to technical inquiries (architecture, REST API framework and integration, etc.).

Product Demonstrations & Value Storytelling

• Deliver engaging, tailored demos that highlight business outcomes, value, and ease of use.
• Lead discovery sessions and workshops to align product capabilities with customer challenges.
• Support proof-of-concept engagements by coordinating resources and ensuring measurable impact.
• Work cross-functionally with Product, Marketing, and Commercial teams to refine messaging and customer-facing materials.
• Facilitate internal software review sessions with Product, Commercial and Marketing teams.

Requirements

• 3+ years in SaaS pre-sales, solution consulting or a similar customer-facing technical role, including delivering product demos and supporting technical evaluations
• Working knowledge of SaaS architecture, REST APIs and integrations; able to complete security questionnaires and technical RFP responses
• Experience engaging enterprise customers and managing multiple stakeholders through a sales cycle
• Ability to explain complex technical and operational concepts in clear, customer-focused language
• Comfort leading discovery sessions, workshops and demos virtually and onsite
• Willingness to travel up to ~50%, domestic and international

Preferred

• Experience in construction QA/QC or quality project management, ideally on data center or mission critical electrical scopes
• Familiarity with data center construction and modularization
• Experience supporting proof-of-concept or pilot engagements
• Familiarity with HubSpot or Salesforce

Benefits

• Generous variable sales engineer commission plan.
• Participation in our equity incentive plan.
• Unlimited paid time off.
• Commuter benefits for public transportation.
• Health and dental insurance.
• Flexible Spending Account.
• Retirement benefits account with employer match.