Sales Engineer, Sr

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Heatcraft Worldwide Refrigeration is a long-standing leader in the world of commercial refrigeration, providing climate-control solutions to customers in more than 70 countries. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain and Tifton, Georgia, produce evaporators, condensers, compressor racks, and other top-quality refrigeration products for their five market-leading brands: Bohn, Larkin, Climate Control, Chandler, and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses and distribution centers, in addition to other applications such as data centers, pharmaceutical and industrial process cooling.

Territory: South Florida (must currently reside in or be willing to relocate to the area)-100% Remote

The Sr. Sales Engineer develops new prospects and interacts with existing customers to increase the sales of refrigeration products and services by developing business with key or named accounts. In addition to leading dedicated account teams as needed, the engineer may also coach and mentor less experienced sales representatives.

Duties include, but are not limited to:

• Perform box load calculations and select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.

• Negotiate prices, terms of sale and service agreements.

• Ensure high post-sales satisfaction by facilitating positive, long-term relationships and high potential for repeat business with customers.

• Set account and territory plans on an annual, quarterly and monthly basis.

• Requires a bachelor's degree or an equivalent combination of education and experience.

• At least 5 years related experience.

• Requires expert abilities with building relationships, listening, persuading, negotiating and managing time.

• Has expert knowledge of box load calculation and refrigeration equipment selection.

• Requires knowledge of principles and methods for showing, promoting, and selling products or services.

• This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Knows principles and processes for providing customer service.

• This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Effective at written and verbal communication.

• Requires substantial industry and product knowledge.

• Must be able to use Microsoft Office and Customer Relationship Management software.