Sales Engineer (West)

Key Responsibilities:

1. Promote Products and Solutions:

• Travel to meet customers and external stakeholders to present our offerings.
• Conduct calls to engage with potential clients (database will be provided).

2. Customer Acquisition:

• Actively source and identify new customers and projects through market research and networking.

3. Sales Quotation Preparation:

• Prepare detailed sales quotations for customer projects and tenders, ensuring accuracy and competitiveness.

4. Order Fulfilment Coordination:

• Liaise with Operations, Logistics, and Accounts teams to ensure seamless fulfilment of customer orders.
• Ensure prompt and clear communication with all departments to facilitate timely delivery and resolve any issues.
• Monitor the status of orders and provide regular updates to customers.
• Address any customer concerns or inquiries promptly to maintain high customer satisfaction.
• To assist in collection of payments from customers.

Job Requirements:

Interpersonal Skills:

• Comfortable with meeting and engaging with diverse individuals.
• Strong communication and interpersonal skills to build and maintain client relationships.

Business Travel:

• Willing to travel within the entire Malaysia to meet customers and external stakeholders (travel reimbursement will be provided).

Proactiveness and Analytical Skills:

• Pro-active, inquisitive, and analytical mindset to identify opportunities and solve problems effectively.

Working Experience:

• Prior experience in sales or customer service is highly favourable but not compulsory.
• Background in Civil Engineering or any Engineering discipline is advantageous but not required.
• *Working with Mandarin-speaking clients

Additional Information:

Training and Development:

• Comprehensive training will be provided to familiarize you with our products and sales processes.
• Opportunities for career development within the company based on performance.
• A senior staff member will be assigned to you as a mentor.

Performance Metrics:

• Success will be measured based on customer acquisition rates, sales targets, and knowledge of projects and tenders.

Work Environment:

• Collaborative and supportive work culture with a focus on continuous improvement.
• Regular feedback sessions and open-door policies to ensure that everyone's voice is heard and valued.

Compensation and Benefits:

• Performance Bonus (not commission-based)
• Health and wellness benefits, including group health insurance and medical & dental reimbursement.
• Professional development opportunities and support for further education.

We regret that only shortlisted candidates will be notified.