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Description:
The Sales Engineer (West) will provide customer support while providing technical and mechanical sales support. Incumbent must be able to multi-task and prioritize their work according to business needs. The Territory Sales Engineer must develop new technical expertise and commercial opportunities for products/systems and the HVAC marketplace with an exceptionally strong commitment to quality and customer satisfaction
Requirements:
The Sales Engineer for the Western US will have multiple Roles and Responsibilities including, but not limited to the following:
<ul>
<li>Lead by example with a Safety-First mindset in every task</li>
<li>Direct interface with customers and sales representatives to obtain vital technical, project and product specifications.</li>
<li>Customer and follow ups on project release status and updates</li>
<li>Develop and prepare technical proposals addressing and satisfying product solution specifications</li>
<li>Prepare and submit cost summaries with the proper specifications and applications to meet project requirements</li>
<li>Provide technical support to sales representatives, engineers, mechanical contractors and customers</li>
<li>Maintain documentation regarding price quotations, decisions, progress and result of activities</li>
<li>Respond to customers’ inquiries with cost-effective solutions to meet project specifications</li>
<li>Promote our brand at every opportunity</li>
<li>Interface with Williams engineers and production to ensure competitive pricing, quality and service</li>
<li>Possess expert knowledge of Williams products and other applications used by customers</li>
<li>Conduct business with minimal to no supervision</li>
<li>Provide written oral updates and necessary information to sales reps, associates, customers, clients, and project managers</li>
<li>Assist in the development and implementation of best practices and procedures; and promote a results-oriented atmosphere within the company</li>
<li>Communicate and work in concert with staff towards successful completion of projects and total customer satisfaction</li>
<li>Use established standards and procedures for project reporting documentation</li>
<li>Maintain agency certification data reporting</li>
<li>Prepare and present project status reports to keep management appraised of project progress, needs and/or issues</li>
<li>Consult with management and review project proposals towards project objectives and goals, timeframes, funding limitations and required resources</li>
<li>Provide leadership, motivation and mentoring to associates, reps and customers</li>
<li>Other duties and responsibilities as required</li>
</ul>
Position Requirements:
Required
<ul>
<li>HVAC industry experience is required, preferably in sales or manufacturer representation.</li>
<li>An Engineering degree: however, candidates with extensive technical expertise may substitute formal education if supported by rigorous HVAC training.</li>
<li>Working knowledge of personal computers and web-hosted applications</li>
</ul>
Preferred
<ul>
<li>A bachelor’s degree in business, Sales, Marketing, or a related field</li>
<li>5+ years’ experience with hydronic systems and/or applied HVAC products</li>
<li>Proven experience and knowledge of HVAC fan coil industry</li>
</ul>
Candidates residing in the Western area of the US are encouraged to apply
Desired Skills &amp; Attributes:
<ul>
<li>Strong analytical, research and problem solving</li>
<li>Self-motivated, flexible and a team contributor</li>
<li>Ability to learn quickly and work independently</li>
</ul>
Management maintains the right to add or change the duties of this position at any time.
Physical Activity/Work Environment:
Travel: Continuously
Driving: Continuously
Prolonged Sitting: Frequently
Prolonged Standing/Walking: Frequently
Climbing, Crawling, Pushing, Pulling, Lifting (If applicable, indicate maximum lifting pounds: 20 lbs.): Occasionally
Finger/Hand Manipulations (e.g. 10key, typing): Continuously
Prolonged PC Monitor Use: Frequently

Sales Engineer (Western Region)

Sales Engineer (Western Region)

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