Sales Executive - B2C

• Location: Jaipur (Corporate Office) Department:
• B2C Sales Work Mode: On-site 6 Days Working

Role Overview

• As a B2C Sales Executive, youll be the voice of Moustache for travellers.
• Youll handle direct inquiries, convert leads into bookings, manage relationships with guests, and ensure every traveller's journey begins with a smooth and delightful booking experience.
• This role is perfect for someone whos energetic, persuasive, and passionate about travel and hospitality.

Key Responsibilities

• Sales & Lead Conversion Handle direct guest inquiries via phone, email, chat, and social media.
• Convert inbound leads into confirmed bookings for Moustache properties.
• Upsell additional services such as activities, experiences, and upgrades.
• Customer Relationship Management Build strong relationships with repeat guests and travel communities.
• Ensure quick responses and personalized service for each guest.
• Maintain a high level of guest satisfaction and address feedback proactively.
• Coordination & Reporting Coordinate with property and operations teams to confirm availability and bookings.
• Maintain and update the CRM with lead status, follow-ups, and closure reports.
• Support the marketing team with guest insights and promotional feedback.
• Business Development Identify new sales opportunities and contribute ideas to improve conversions.
• Stay updated on market trends, competitor offerings, and travel behavior patterns.

Qualifications & Skills

• Graduate in any discipline (Hotel Management or Business preferred).
• Strong verbal and written communication skills.
• Proficiency in MS Office and CRM tools.
• Customer-focused, persuasive, and result-oriented.
• Passion for travel, hospitality, and guest experiences.