SALES Executive / Client Advisor

KEY RESPONSIBILITIES-

Welcome clients and understand their requirements, preferences and budgets.

• Present company's furniture and other collections and explain materials, finishes, dimensions, customization options and pricing.

• Assist customers in selecting suitable products and provide a professional showroom experience.

• Convert showroom enquiries and walk-ins into sales and build long-term client relationships.

• Record enquiries and maintain an organized sales pipeline.

• Follow up systematically on enquiries, quotations and pending decisions.

• Coordinate with designers and management on larger or customized requirements.

• Assist in preparing quotations, product specifications and order details.

• Coordinate with production, accounts, logistics and installation teams where required.

• Keep clients informed regarding orders, timelines and after-sales queries.

• Maintain familiarity with displayed products, samples, catalogues, new collections and pricing.

• Support showroom events, launches and client appointments when required.

CANDIDATE REQUIREMENTS

• Excellent verbal communication and interpersonal skills.

• Confident, presentable and comfortable interacting with different types of customers.

• Strong customer-service orientation and consistent follow-up habits.

• Ability to understand products, materials, dimensions and pricing.

• Comfortable using WhatsApp, email, MS Office/Excel and basic CRM or sales-management systems.

• Organized and capable of maintaining customer and enquiry records.

• Professional behavior appropriate for a premium customer-facing environment.

• Hindi and English communication skills required.

QUALIFICATIONS & EXPERIENCE

• Graduate or diploma holder preferred.

• 1-3 years of experience in sales, retail or customer-facing roles preferred.

• Experience in furniture, interiors, home decor, luxury retail, real estate, hospitality or lifestyle products is an advantage.

• Candidates with strong communication and sales aptitude from other industries may also apply.