Sales executive

MAGICTREE AYURVEDA PANCHKARMA HOSPITALSALES EXECUTIVE – PATIENT CONVERSION

Location: Ludhiana
Experience: 1–2 years preferred
Department: Sales & Patient Acquisition (Healthcare Experience Prefered)

ROLE

We are looking for a target-oriented Sales Executive responsible for converting MagicTree's leads and enquiries into consultations, hospital visits, treatments, IPD admissions and wellness bookings.

KEY RESPONSIBILITIES

• Call and respond to new and existing leads from Meta, Google, WhatsApp, referrals and campaigns.
• Understand the patient's requirement and guide them towards the right consultation or service.
• Book and confirm doctor consultations and appointments.
• Follow up consistently with interested, pending and old leads.
• Handle patient objections related to price, treatment, time, trust and decision-making.
• Convert suitable patients into Ayurvedic treatment, Panchkarma, IPD/stay and wellness programs.
• Communicate relevant services such as Panchkarma, Detox, Wellness, Yoga, Meditation, Therapies and IPD based on patient requirements.
• Maintain accurate lead status, follow-ups, appointments and conversions in the CRM.
• Coordinate with doctors, front desk, therapists and management for a smooth patient journey.
• Reactivate old enquiries and previous campaign leads.

WHAT WE EXPECT

• Excellent Hindi/Hinglish/Punjabi communication.
• Strong listening and convincing skills.
• Ability to handle objections confidently.
• Empathy with patients while maintaining a sales mindset.
• Strong follow-up discipline.
• Comfortable with WhatsApp, CRM and basic computer work.
• Comfortable working with daily and monthly sales targets.
• Previous healthcare, hospital, wellness, hospitality or tele-sales experience is an advantage.

KPIs

Performance will be evaluated on:

Lead → Contact → Consultation → Visit → Treatment / IPD → Revenue

Key metrics include consultation bookings, show-up rate, treatment conversion, IPD conversion, follow-up completion and revenue generated.

IMPORTANT

This is not just a calling job.

The objective is to understand the patient, build trust and convert genuine enquiries into patients and revenue for MagicTree.

No false promises, guaranteed-cure claims or misleading information.

SALARY + INCENTIVES
Performance Incentives: As per conversion/revenue targets.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Food provided

Experience:

• Call center or Sales Executive: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person