Sales Executive

MAIN DUTIES AND RESPONSIBILITIES:

a)        Responsible for the overall business transactions between the Company and the designated customers both existing and new customers.

b)        Prepare Sales Budgets for designated customers for management approval. Achieve annual budgeted sales targets for designated customers.

c)         Attend to sales enquiries, meet prospect to discuss requirements, expectations, offer solution/technical advice, negotiate commercial terms and close deal. This includes advice on product design, material selection, testing and any other technical assistance.

d)        Prepare costing and quotation for approval and submit to customer within agreed time frame. Prepare and review sales contract.

e)        Supervise fulfilment of the initial order, from new project development until sample approval, to the satisfaction of the customers.

f)         Handle customers’ complaints and feedback to relevant department(s) for remedial actions and ensure that follow up action is carried out as agreed and to the customer’s satisfaction.

g)             Create (new) customers’ account and apply for customer credit terms.

h)             Create and maintain material information in the ERP on all commercial details both internally and externally i.e. price (revision), payment terms, etc.

i)              Overall responsible for customer’s collection and work closely with Finance Section on all collection and payment matters.

j)              Collect information about market, competitions, customers and any others that may impact our business.

k)             Maintain good and healthy customer relationship including regular visits for good customer service and explore any business opportunities from customer’s expansion projects including down sizing, business relocation, closing down, etc.

l)              Any other roles and responsibilities assigned to you by your superior.

REQUIREMENTS:

a)             Possess a recognised diploma or degree preferably in Engineering/Business Administration or others

b)             Minimum 3 years of experience in sales or account management.

c)             Possess valid driving license and having own transport.

d)            Computer literate with knowledge of application software (e.g. Excel , Words, Powerpoint)

e)             Resourceful and extrovert who is able to engage and captive the minds of our customers.

f)             Adaptive and receptive to change.

g)              A responsible and committed team player.

h)   Able to read and understand basic technical drawing.