Sales Executive

Key Responsibilities

• Respond to and follow up on leads from LINE, social media, phone, email, and other channels
• Understand the needs and goals of parents and students through consultations
• Recommend suitable Fen-i programs, courses, and learning experiences
• Manage the sales journey from initial inquiry through enrollment and follow-up
• Conduct consultations, trial-class follow-ups, and enrollment coordination
• Maintain accurate lead, customer, and sales records
• Follow up with existing families to encourage renewals and additional program participation
• Work closely with Marketing, Operations, and Learning teams to ensure a smooth customer experience
• Participate in Open Houses, workshops, events, and other sales activities
• Track sales performance and report progress against monthly targets
• Identify opportunities to improve the customer journey and sales process

Requirements

• Bachelor’s degree in Business, Marketing, Communications, Education, or a related field
• Experience in service-based, consultative, or experience-based sales is preferred over product sales
• Experience in education, hospitality, lifestyle, consulting, events, or other customer-focused industries is an advantage
• Strong communication, relationship-building, and negotiation skills
• Customer-focused and able to understand and respond to client needs
• Confident in conducting consultations and sales conversations
• Strong follow-up, organization, and time-management skills
• Comfortable working with sales targets and performance metrics
• Good command of Thai and English
• Growth mindset, proactive attitude, and willingness to learn
• Passion for education, youth development, and creating meaningful customer experiences