Sales Executive

Key Skills

• Good communication and customer-handling skills
• Basic product knowledge and willingness to learn
• Good grooming and presentable personality
• Basic understanding of sales and customer service
• Ability to work in a fast-paced retail environment
• Basic computer/POS knowledge preferred
• Team player with a positive and customer-focused attitude

Job Responsibilities

• Assist customers with product selection, styling, sizes and basic product queries.
• Provide friendly and professional customer service throughout the shopping experience.
• Support sales targets through effective product presentation, upselling and cross-selling.
• Maintain merchandise display, folding, stacking and overall section upkeep.
• Follow Visual Merchandising (VM) guidelines for assigned sections.
• Ensure trial rooms are clean, organised and maintained properly.
• Handle stock replenishment, tagging, steaming and new stock arrangement.
• Support new stock arrivals and proper arrangement of merchandise in the back store.
• Assist with stock counting, inventory checks, GRN and audit preparation.
• Report damaged products, missing tags, defects and stock discrepancies to the senior team.
• Assist at the billing counter with POS operations, billing and basic cash handling.
• Handle basic customer queries, feedback, exchanges and returns as per store SOPs.
• Support the team during promotions, sale periods and festive events.
• Maintain cleanliness, hygiene and discipline across the store.
• Follow all company and store SOPs related to customer service, stock handling and store operations.
• Support the Store Executive / Store Manager in day-to-day store activities.
• Work collaboratively with the store team to ensure smooth and efficient store operations.