Sales Executive

About the role

Your role is Sales Executive cum Client Servicing, and your main job scope is to identify and secure new business opportunities while simultaneously nurturing existing accounts to ensure long-term satisfaction and retention. Your role is to create a sustainable revenue loop where high-quality service transforms one-time buyers into loyal brand advocates.

Key responsibilities

• Serve as the lead point of contact for high-value stakeholders (e.g., C-suite executives, developers, or VIP clients), ensuring their business outcomes are realized
• Oversee the transition from sales to service, ensuring successful onboarding and managing complex escalations
• Align internal departments (Marketing, Product, Finance) to meet client-specific needs
• Identify new opportunities within existing accounts to increase Customer Lifetime Value through cross-selling additional services or higher-tier products
• Consistently work toward and meet predefined sales quotas (weekly, monthly, or annual)
• Use Customer Relationship Management (CRM) tools to track leads, document sales activities, and provide accurate performance forecasts to management

About you

• Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, Human Resources, Information Technology, or any related field
• Minimum 2–3 years of experience in sales, business development, account management, or client servicing
• Strong communication, negotiation, and relationship management skills
• Proven ability to identify business opportunities and drive revenue growth
• Experience in managing client accounts and maintaining long-term customer relationships
• Self-motivated, result-oriented, and able to work independently with minimal supervision
• Familiarity with CRM systems and sales reporting tools
• Good presentation and stakeholder management skills
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Ability to communicate in Mandarin and Hokkien will be an added advantage to support communication with a diverse client base