sales executive

To achieve showroom sales targets by effectively handling customer enquiries, understanding customer requirements, demonstrating vehicles, generating bookings, and ensuring a smooth purchase experience from enquiry to delivery.

Key Responsibilities

• Attend showroom walk-in customers and understand their two-wheeler requirements.
• Explain vehicle features, specifications, variants, colours, pricing, offers, finance and exchange options.
• Conduct effective product demonstrations and test rides.
• Generate sales leads through showroom enquiries, telephone enquiries, digital leads, referrals and local marketing activities.
• Follow up regularly with prospective customers and convert enquiries into bookings and retail sales.
• Maintain accurate records of customer enquiries, follow-ups, bookings and sales in the DMS/CRM.
• Coordinate with the Finance, Insurance, Exchange, Accessories and Delivery teams to ensure smooth vehicle delivery.
• Explain available finance schemes, documentation requirements and applicable offers to customers.
• Maintain strong customer relationships and provide excellent pre-sales and post-sales support.
• Ensure timely follow-up with customers after delivery and encourage referrals and repeat business.
• Achieve assigned daily, monthly and annual sales targets.
• Participate in promotional activities, exhibitions, roadshows, customer engagement programs and outdoor marketing activities.
• Maintain professional grooming and showroom discipline at all times.
• Keep updated with new vehicle launches, product features, competitor models, pricing and market trends.
• Resolve basic customer queries and escalate complaints to the Sales Manager when required.
• Ensure all customer documents and sales-related records are complete and accurate.
• Work closely with the team to improve enquiry-to-booking and booking-to-retail conversion.

Key Performance Indicators (KPIs)

• Monthly vehicle retail target achievement.
• Enquiry-to-booking conversion ratio.
• Booking-to-retail conversion ratio.
• Number of test rides generated and converted.
• Lead follow-up and lead closure rate.
• Customer satisfaction and feedback.
• Finance, insurance and accessories penetration.
• Customer referrals and repeat enquiries.
• Accuracy and timely updating of DMS/CRM records.

Required Skills

• Good communication and interpersonal skills.
• Strong sales and negotiation skills.
• Customer-focused attitude.
• Ability to understand customer needs and recommend suitable products.
• Good convincing and presentation skills.
• Basic computer knowledge and ability to work with DMS/CRM systems.
• Ability to work under sales targets and deadlines.
• Good follow-up and relationship management skills.
• Positive attitude, teamwork and willingness to learn.

Experience:
0–3 years of experience in automobile, two-wheeler, retail, FMCG, telecom or other sales-related industries. Freshers with good communication and sales aptitude may also be considered.

INTERVIEW LOCATION

ADHARVAA SUZUKI PEELAMEDU COIMBATORE

https://share.google/9awyz5lQeWO7FYYDf

CONTACT PERSON : HR 81240 52100

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance

Work Location: In person