Sales Executive

Main Responsibilities

·       Sales and Relationship Management.

·       Perform flight planning tasks to optimize revenues, e.g. cargo load planning.

·       Perform sales activities on joint venture partner airline capacity.

·       Help the customers to find the right product & pro-actively sells transport solutions in collaboration with the Handling department & close co-operation with Outside Sales.

·       Processes customer requests, performs bookings according to the Cargo Booking Manual.

·       Booking standard & special products which includes OAL (other airline) segments & conducts loadability & profitability check before rate offering.

·       Make quotations for ad hoc pricing requests following the agreed guideline from team meetings.

·       Processes charter requests with Network-on-Demand team.

·       Manages account data in CRM management tool & communicates updates.

·       Assists in acquiring new business accounts following up in bound calls.

·       Support sales team to achieve revenue & other budgets set for the year.

·       Join Outside Sales Representative on sales visits as required.

·       Share information about activities, offers, strengths & weaknesses of market participants with the Outside Sales Representative & Sales Manager.

Requirements & Competencies

• Degree holder in any discipline.
• 2-3 years cargo sales and/or customer service experience or equivalent is preferred but not mandatory.
• Good Command of spoken and written English and Cantonese.   Proficiency in Putonghua is preferred.
• Advanced IT knowledge, preferably including MS Word, Excel, PowerPoint and Outlook.
• Shift work is required (including Saturdays, Sundays and Public Holidays).
• Recruitment subject to final approval