Sales Executive

About Shape Solutions Shape Solutions (Private) Limited is a digital agency based in Islamabad, serving UK clients across web development, SEO and marketing, automation, CRM, and AI tooling.

Role Summary We are hiring a Sales Executive to handle leads for our flagship UK client, Axis Solicitors — a UK law firm specialising in immigration and family law. Leads are generated through our marketing systems and delivered straight into the CRM. Your job is to call them fast, qualify them properly, and convert them into booked consultations with the Axis Solicitors legal team. Success in this role is measured on booked, attended consultations — not on call volume.

Key Responsibilities

• Call and qualify incoming leads promptly — speed-to-lead is the single biggest driver of conversion
• Convert qualified leads into booked consultations with the Axis Solicitors legal team
• Run structured follow-up sequences across calls, WhatsApp, and email until a lead converts or closes out
• Keep the GoHighLevel CRM fully updated — notes, pipeline stages, and outcomes on every single lead
• Handle conversations with empathy and professionalism, as many callers are dealing with sensitive immigration or family matters
• Explain service options and fees clearly, and handle objections calmly and confidently
• Meet weekly and monthly booking and conversion targets
• Report daily activity and performance to the Sales Manager

Requirements

• 1–3 years of experience in sales, telesales, or a client-facing role (international campaign or call centre experience is a strong plus)
• Fluent, confident spoken English — you will be speaking with UK-based callers every day
• Strong phone manner: clear, warm, and persuasive without being pushy
• Comfortable working a UK-aligned shift
• Familiarity with any CRM; GoHighLevel experience is a plus
• Organised and consistent with follow-ups — nothing slips through
• Resilient and target-driven, with the discipline to work a pipeline daily

Benefits

• Performance-based commission / bonus on booked consultations
• Paid annual, casual, and sick leave
• Annual performance-based increment