Sales Executive

**ID: 1610256

Responsibilities**

Client Acquisition & Sales Execution

• Conduct B2B sales activities targeting clients in the construction, events, logistics, and facility management industries.
• Identify and approach prospective clients proactively.
• Conduct site visits, present company services, and prepare quotations and proposals.
• Follow up closely with clients to secure deals and achieve individual sales targets.
• Respond promptly to customer inquiries and prepare sales proposals.

Customer Relationship Management

• Maintain and strengthen relationships with existing clients.
• Provide regular after-sales support to ensure customer satisfaction and encourage repeat business.
• Handle customer feedback, complaints, and service-related issues with a problem-solving mindset.

Sales Operations Support

• Assist with contract preparation, documentation, and coordination with internal departments.
• Update the CRM system with customer information, sales leads, and activities.
• Monitor delivery status and ensure client requirements are fulfilled on time.

Market & Product Knowledge

• Stay updated on Qool Enviro's products and service offerings.
• Understand rental procedures, pricing structures, and service commitments.
• Gather market intelligence and share competitor insights with the team.

Reporting & Performance

• Submit weekly sales reports, forecasts, and updates to the Sales Manager / Head of Sales.
• Achieve KPIs related to leads, conversions, and customer satisfaction.

Requirements

Sales & Client Management

• Ability to generate and follow up on sales leads.
• Skilled in preparing quotations and proposals.
• Confident in conducting client presentations and site visits.
• Strong negotiation and sales closing skills.

Customer Service & Relationship Building

• Able to build rapport and trust with customers.
• Provides professional and responsive after-sales support.
• Handles customer concerns with a solution-oriented mindset.
• Maintains long-term customer relationships to encourage repeat business.

Communication & Interpersonal Skills

• Strong verbal and written communication skills.
• Able to present services clearly and professionally.
• Good listening skills with the ability to understand customer needs.
• Comfortable communicating with clients from diverse industries.

Organizational & Administrative Skills

• Able to maintain accurate records using CRM or sales tracking tools.
• Capable of managing multiple client accounts and follow-ups.
• Coordinates effectively with internal teams.
• Able to prepare and submit timely sales reports.

Industry & Product Knowledge

• Understanding of mobile toilet rental services and processes.
• Familiar with pricing models, rental durations, and service standards.
• Knowledge of customer needs in construction, events, or facility management sectors is preferred.

Personal Qualities

• Self-motivated and results-oriented.
• Proactive with a strong sense of initiative.
• Positive attitude and adaptable to changes and feedback.
• Team player with a collaborative mindset.
• Willing to learn and grow with the company

To Apply, please kindly email your updated resume to [email protected] 

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EA Licence No.: 07C5771
EA Personnel Reg. No.: R2199706
EA Personnel Name: Matsuda Rei

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