Sales Executive

Role & responsibilities

• Manage incoming enquiries and marketing-generated leads.
• Contact prospects promptly and understand their requirements.
• Qualify leads based on product, application, specification, quantity, location, current supplier and purchase timeline.
• Follow up systematically on quotations, samples, trials and commercial discussions.
• Reactivate dormant customers and prospects.
• Identify opportunities within existing customers for additional products, sizes and applications.
• Coordinate with the Sales Manager for customer meetings and trials.
• Maintain accurate lead stages, next actions and follow-up dates in the CRM.
• Monitor ageing of open enquiries and ensure timely follow-up.
• Collect feedback from prospects and customers regarding pricing, quality, specifications and competitors.
• Prepare weekly lead conversion and follow-up reports.
• Work closely with Marketing to provide feedback on lead quality.
• Work closely with Sales Operations to maintain accurate CRM data.

Preferred candidate profile

• 24 years of experience in inside sales, customer follow-up, business development, sales coordination or B2B sales.
• Experience in manufacturing, industrial products, metals, engineering or building materials preferred.
• Strong communication and follow-up skills.
• Highly organized and persistent.
• Good understanding of Excel/Google Sheets and CRM systems.
• Comfortable communicating with purchase managers, business owners and other decision makers.
• Graduate qualification preferred.