Sales Executive

Key Responsibilities

1. Sales & Lead Conversion

• Handle incoming leads and enquiries from customers.
• Understand customer requirements, preferences, budget, and travel plans.
• Recommend suitable travel packages, itineraries, and services based on customer requirements.
• Prepare and share quotations with customers.
• Follow up with leads through cold calls, WhatsApp, email, and other communication channels.
• Convert qualified leads into confirmed bookings.
• Maintain regular follow-ups with prospective and existing customers.

2. Customer Relationship Management

• Build and maintain strong relationships with customers.
• Understand customer expectations and provide suitable travel solutions.
• Respond to customer queries promptly and professionally.
• Coordinate with customers throughout the booking process.
• Ensure a smooth customer experience from enquiry to confirmation.

3. Target Achievement

• Achieve monthly and quarterly sales targets assigned by the management.
• Track personal sales performance and maintain regular updates.
• Work towards improving lead conversion and revenue generation.
• Follow up on pending quotations and opportunities to maximize conversions.

4. Coordination with Internal Teams

• Coordinate with the Operations/Product team for quotations, itineraries, availability, and booking confirmations.
• Ensure accurate communication of customer requirements to the concerned teams.
• Coordinate with relevant departments to ensure bookings are processed smoothly.
• Follow up internally on pending customer requirements and bookings.

5. Sales Reporting & CRM

• Maintain accurate records of leads, follow-ups, quota ons, and conversions.
• Update CRM and other sales trackers regularly.
• Provide daily/weekly sales updates as required.
• Maintain records of lost leads and reasons for non-conversion.
• Ensure all customer interactions and follow-ups are properly recorded.

Requirements

• Bachelor's degree in Travel & Tourism, Business Administration, Sales, Marketing, or a related field preferred.
• 1–3 years of experience in travel sales, tourism, hospitality, or a similar sales role preferred.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person