Sales Executive

About the Role

We are looking for a Sales Executive responsible for telephonic interaction with prospective and existing customers, lead follow-up, customer development, and generating business opportunities. The ideal candidate should have good communication and convincing skills, strong follow-up discipline, and the ability to build and maintain customer relationships over the telephone.

Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle incoming customer enquiries and understand their requirements.
Follow up regularly with leads, enquiries, quotations, and business opportunities. Develop and maintain relationships with existing customers.
Generate business through B2B tele-sales / inside sales.
Understand customer requirements and coordinate internally for suitable product solutions.
Explain products, pricing, availability, and relevant information to customers.
Maintain regular follow-ups until enquiry closure or conversion.
Identify potential business opportunities from existing and new customers.
Maintain accurate lead and customer information in the CRM.
Update call details, follow-up dates, enquiry status, and customer requirements. Coordinate with internal sales/accounts/operations teams for smooth order processing. Achieve assigned sales and follow-up targets.
Maintain discipline in daily calling, follow-ups, and reporting.
Build long-term customer relationships through professional communication.

Required Skills

• Excellent verbal communication and convincing skills.
• Strong follow-up and customer-handling ability.
• Good sales orientation and willingness to achieve targets.
• Confident communication with B2B customers.
• Comfortable making regular customer calls.
• Good listening and requirement-understanding skills.
• Comfortable working on CRM software.
• Basic knowledge of MS Excel and digital communication tools.
• Positive attitude, persistence, and ability to handle customer objections.
• Ability to work independently while coordinating with the team.

Job Types: Permanent, Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Andheri West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 1 year (Preferred)
• B2B sales: 1 year (Preferred)
• Telecommunication Sales: 1 year (Preferred)
• Direct sales: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person