Sales Executive

About Us

Duress builds powerful safety technology used by frontline teams across Australia, from major retailers and hospitals to law enforcement agencies. Our products combine smart software with rugged, reliable hardware to help protect people in critical moments. Devices like Eagle, Falcon, and Phoenix have become trusted tools for real-time incident response, but we believe safety technology shouldn't just work, it should also be beautifully designed and intuitive to use.

The Role

As a Sales Executive, your primary responsibility will be to follow up new business opportunities, nurture client relationships and meet sales targets. This is a entry-level role, perfect for someone from the hospitality, retail, call centre or service sectors who's ready to transition into a business environment. You'll play an important role in ensuring that sales operations run smoothly, client interactions are seamless, and daily tasks are completed efficiently. The role will also involve supporting more seasoned sales professionals.

Key Responsibilities

• Cultivate and convert new leads through various channels, mainly via automated lead generation
• Manage the entire sales cycle from prospecting to closing deals, ensuring a smooth and efficient process
• Meet quarterly sales quotas, consistently striving for revenue growth and contributing to the company's overall success
• Help prepare proposals, presentations, and reports
• Track and update sales activities, timelines, and deliverables
• Build strong relationships with clients, understanding their needs and providing tailored solutions to address their challenges
• Support in administering the Duress product trial process with customers
• Take an interest in industry trends, market conditions, and competitor activities to identify opportunities and refine sales strategies
• Coordinate with internal teams, including marketing and product development, to align sales strategies with company objectives
• Organise files, contracts, and sales materials and identify opportunities to streamline day-to-day workflows

About You

• An ability or initial understanding on how to build a pipeline of leads and convert them into successful sales.

• Confident communicator with a professional, but approachable style and good presentation skills.

• Proactive, self-motivated, reliable and eager to take initiative with eagerness to learn, grow and take on new challenges.

• Previous experience in a customer facing role, with an initial understanding of technology products/services, given that we sell software and hardware.

• Strong organisational skills and attention to detail.

• Comfortable using or willing to learn digital tools like scheduling platforms & CRMs (we use Hub Spot), AI tools, email, etc.

• Adaptability and willingness to thrive in a fast-moving, growing company.

Optional: Bachelor's degree in Business, Marketing, or a related field.

So Many Benefits!

• On the job training and mentoring.
• Commissions paid quarterly.
• Annual salary reviews
• One day working from home.
• Employee Assistance Program (extended to family members).
• Salary Sacrificing options, e.g. Laptop, Phone, Superannuation, etc.
• Fun and Friendly Team Culture with plenty of social events, such as trivia, special-day lunches, etc.
• Modern, light-filled offices located on St Kilda Road near ANZAC station.
• Company Uber, Digital Credit card provided for travel.
• We provide a fully functional workstation that includes the latest MacBook (or PC), Mobile eSIM, High-Res dual-monitors and a Height adjustable ergonomic desk and chair.