Sales Executive

About the role

As a Sales Executive at NTK Industrial, you will develop customer relationships, identify sales opportunities and convert enquiries into confirmed orders. You will manage the commercial sales process from initial customer engagement and quotation through negotiation, order confirmation and follow-up. You will develop new customers while maintaining positive relationships with existing customers within your assigned market, territory or business segment. You will work closely with our Engineering and Technical teams to develop suitable product proposals, as well as our Project, Service and Finance teams to coordinate order fulfilment, delivery, after-sales support and commercial matters.

Key responsibilities

• Identify and approach prospective customers within assigned markets or business segments
• Develop and maintain relationships with new and existing customers
• Understand customer requirements and recommend suitable products with support from the technical team
• Prepare quotations, commercial proposals and other sales documentation
• Present the company's products, solutions and capabilities to customers
• Follow up on enquiries, quotations, tenders and ongoing sales opportunities
• Negotiate pricing and commercial terms within approved guidelines
• Convert sales opportunities into confirmed purchase orders
• Maintain accurate sales pipelines, customer records and activity reports
• Coordinate technical clarification, order processing, delivery and after-sales support with internal teams

About you

• Relevant Diploma with at least 3 years of working experience in sales
• Good written and verbal communication skills in Bahasa Malaysia, English and Mandarin
• Strong interpersonal, presentation, negotiation and customer-engagement skills
• Able to identify customer needs and communicate suitable product solutions clearly
• Commercially aware and confident in preparing quotations and conducting sales negotiations
• Target-driven, proactive and comfortable developing new business opportunities
• Resilient and able to remain motivated throughout longer or more challenging sales cycles
• Well-organised and able to manage multiple customers, quotations and follow-up activities
• Able to work independently and collaborate effectively across different departments
• Possess a valid driving licence and own transport

Benefits

• Earn commission based on your sales performance, allowing your effort and achievements to translate directly into greater earning potential
• Your contribution will be visible through the revenue you generate, customers you develop and business opportunities you convert
• Be eligible for performance-based incentives and an annual bonus based on individual and company performance
• Develop customer networks, explore opportunities and grow your assigned market or business segment
• Receive support from our Engineering, Project and Service teams, allowing you to approach customers with greater confidence
• Develop knowledge of pumps, industrial equipment, engineering solutions and their real-world applications
• Strong performance can lead to greater account responsibility, market ownership and career growth within the company