Sales Executive

Role Description

Responsible for driving sales growth and maintaining strong customer relationships for Tayopack Sdn Bhd. The role focuses on identifying new business opportunities, managing existing client accounts, and achieving sales targets in the packaging industry. The Sales Executive will also collaborate with internal teams to ensure customer satisfaction, support marketing activities, and contribute to the company's overall business development strategy.

Key responsibilities

• Attend to and respond to customer enquiries in a timely and professional manner
• Develop new market opportunities to expand company sales and business growth
• Maintain and manage existing customers as assigned by the company
• Prepare quotations, follow up on sales opportunities and coordinate with customers to secure orders
• Build and maintain strong relationships with customers to ensure satisfaction and repeat business
• Monitor sales performance and prepare reports for management review
• Achieve sales targets set by the company
• Coordinate with internal teams (e.g. Production, Customer Service and Delivery) to ensure smooth order fulfilment
• Conduct market research and competitor analysis to support sales strategies
• Perform any other duties assigned by management related to sales and business development

Requirements

• Possess at least a Diploma or Bachelor's Degree in Business, Marketing, or a related field
• Minimum 1–2 years of sales experience, preferably in manufacturing, packaging, FMCG or related industries
• Strong communication skills in English and Bahasa Malaysia
• Experience in developing new customers, generating leads and expanding business opportunities
• Able to handle sales enquiries, prepare quotations, negotiate with customers and follow up sales opportunities
• Strong customer follow-up and relationship management skills
• Willing to learn product knowledge and understand customer requirements
• Able to attend customer meetings and visits when required
• Familiarity with sales management systems or ERP will be an added advantage