Sales Executive

Vehicle Sales
Actively maintain contact with prospective customers to convert them into buyers and sell the entire Audi product portfolio
Regular follow-up on leads allocated through the marketing team, Audi India centrally
Make sure that the customer receives a warm welcome at the showroom, is made comfortable in the customer lounge area and is offered appropriate refreshments
Conduct need analysis with the customer, vehicle demonstration and test drives to create a unique product experience, making customers feel the need to buy an Audi
Demonstrate strong product and customer understanding to build trust and offer customers the right products from the Audi portfolio and draw up a complete offer which meets their exact needs and interests
Demonstrate the key highlights of the Audi vs competitive products
Check for Finance requirements, Trade-in opportunities, accessories, EW, Service Package, other VAS requirements from the customer
Guide the customer through the complete decision making process all the way from the offer to the signed contract in a way that ensures meeting of customer preferences as well as those of the dealership and AUDI India
Showcase strong customer orientation and ensure the customer has a Audi brand experience through the sales process, right from first contact to final vehicle delivery
Ensure achievement of monthly sales targets set in line with dealership sales appendix
Drive sales for the dealers by selling profitably and maximizing value added services sales
Additional Business Generation
Proactively check with the customer for incremental business opportunities for the dealership by evaluating for referrals, cross-selling possibilities through used car exchange, Finance schemes, Accessories sales, Extended Warranty and other value added services
Process Adherence
Plan and manage all system level reporting and documentation requirement as per Audi standards
Ensure Lead Management module owner ship of SFDC
Bring competitive intelligence and feedback, and ensure strong awareness of the competitive activities
Ensure adherence to process and achievement of LRS scores
Update and maintain the IPAD with latest information on Products, Pricing and Customer Schemes
Customer Satisfaction
Own the customer satisfaction scores for the sales process through CSS
Ensure presence and owner ship of the customer vehicle sales and delivery process
Conduct home visit if required to drive customer satisfaction
Coordinate effectively with relevant teams and stake holders to ensure smooth execution of required processes such as Test Drives, Billing and payments, Loan approvals, RTO registrations, trade-in evaluations, and final vehicle handover
Relationship
Manage relationship with the existing customers post sales cycle to drive additional leads from referrals

Job Types: Full-time, Walk-In

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person