Sales Executive

Sales Executive – Technical Services

Position: Sales Executive – Technical Services
Department: Sales & Business Development
Location: UAE
Employment Type: Full-Time/Part time
Reports To: Sales Manager / General Manager

1. Job Purpose

The Sales Executive is responsible for generating new business, developing customer relationships, promoting the company's technical and maintenance services, preparing quotations, and achieving sales targets.

2. Key Responsibilities

• Identify and develop new business opportunities within the UAE.
• Visit potential and existing customers to understand their technical service requirements.
• Promote the company's technical maintenance, repair, installation, and facility-related services.
• Generate leads through cold calling, customer visits, networking, referrals, and online platforms.
• Prepare and submit quotations and commercial proposals.
• Follow up on quotations and convert leads into confirmed orders.
• Maintain strong relationships with existing customers and identify opportunities for repeat business.
• Coordinate with the technical team to understand project requirements and prepare accurate proposals.
• Attend site visits and coordinate with customers regarding scope of work.
• Negotiate prices and commercial terms within company guidelines.
• Maintain accurate records of leads, quotations, sales activities, and customer information.
• Achieve monthly and annual sales targets.
• Monitor market trends, competitors, and customer requirements.
• Follow up on payments and coordinate with the accounts team when required.
• Ensure customer satisfaction and support after-sales requirements.
• Prepare regular sales reports for management.

3. Services to Promote

The Sales Executive may be responsible for promoting services such as:

• HVAC maintenance and repair
• Electrical works and maintenance
• Plumbing works
• Civil and building maintenance
• Mechanical maintenance
• AC installation and servicing
• Preventive and corrective maintenance
• Facility management services
• General technical maintenance
• Equipment installation and repair
• Annual Maintenance Contracts (AMC)
• Other technical services offered by the company

4. Required Qualifications

• Bachelor's degree or Diploma in Business, Sales, Engineering, or a related field preferred.
• Previous experience in technical services, facility management, construction, MEP, maintenance, or a related industry is preferred.
• UAE sales experience is an advantage.
• Freshers also can apply.
• Valid UAE driving license is preferred.

5. Required Skills

• Excellent communication and interpersonal skills.
• Strong sales and negotiation skills.
• Good knowledge of the UAE business market.
• Ability to identify and generate new leads.
• Good customer relationship management skills.
• Ability to understand basic technical requirements.
• Good quotation and proposal preparation skills.
• Strong follow-up and closing skills.
• Ability to work independently and meet sales targets.
• Good knowledge of MS Office and CRM systems.

6. Key Performance Indicators (KPIs)

Performance will be evaluated based on:

• New leads generated
• Customer visits and meetings
• Quotations submitted
• Sales conversion rate
• Monthly sales revenue
• New customers acquired
• Repeat business
• AMC contracts secured
• Customer retention
• Collection/payment follow-up
• Achievement of assigned sales targets

7. Personal Attributes

The ideal candidate should be:

• Target-oriented
• Self-motivated
• Professional and presentable
• Customer-focused
• Honest and reliable
• Confident in communication
• Good at negotiation
• Proactive in finding new business
• Able to work under pressure and meet deadlines

8. Working Conditions

The position involves both office and field work, including customer meetings, site visits, business development activities, and coordination with technical teams.

Salary: To be discussed based on experience and qualifications.
Commission/Incentive: As per company policy and achievement of sales targets.

Pay: AED3,000.00 - AED3,500.00 per month

Work Location: In person