Sales Executive

I. JOB MISSION/SUMMARY

To generate sales for Rezostar Corporation (“the Company”) via communications with customers, including but not limited to telesales, field sales, handling government biddings & online sales of the Company. Sales Executive will perform coordination function between departments affecting sales transactions (e.g. credit, collection, warehouse & delivery) to ensure adequate customer satisfaction based on approved standards of the Company.

II. DUTIES/RESPONSIBILITIES

Promotion of Products

1. Engages in telesales, field sales & other forms of selling to promote the Company’s products to customers and ensure that market penetration is maximized. Sampling, flyering, other marketing, promotional or ad activities as required by the Company.

Processing Orders

1. Handles the processing of customer orders from reservation of the items to order approval. Coordination with warehouse & delivery personnel until delivery of items to the customers.  Prepares the necessary documents & coordinates with concerned employees/section.

Customer Care

1. Informs customers of changes in prices, quality, availability & other relevant non-confidential information necessary for the generation of sales transactions.

2. Addresses problems that occur in the course of processing orders, informing customers, relevant departments & superiors if problems cannot immediately be resolved.

3. Coordinates trouble-shooting with the concerned department if necessary. Elevates unresolved customer and/or department concerns with Superiors, especially non-routine and/or chronic issues affecting sales matters.

4. Attends to customer requests for samples, replacement of wrong/defective deliveries, and other matters related to customer satisfaction in the normal course of doing business.

5. Performs other duties & functions that maybe assigned by Superiors from time-to-time.

III. JOB SPECIFICATION, COMPETENCIES AND PROFILE

1. Candidate must be a Bachelor’s Degree, Marketing, Business Management or any related courses
2. Ability to identify new business opportunities for the company.
3. Create detailed business plans designed to attain predetermined goals and quotas.
4. With relevant experience in field sales & Handling online e-commerce sales .
5. Knowledge in Negotiation and Agreements to any prospect Clients to build long term partnerships
6. Maintain regular contact with respective clients and to ensure the service delivered / response on time.
7. With experience in Corporate Selling, B2B, Retail or SME
8. Must be Willing in to Field works.