Sales Executive

About Us

For more than 40 years, SEA Olympus Marketing Inc. has been a trusted supplier of high-quality raw materials, construction, and industrial solutions in the Philippines. From its humble beginnings in Cebu, the company has grown into a nationwide partner for businesses across multiple industries, committed to innovation, quality, and customer excellence.

Role

A Sales Executive serves as the primary point of contact between our organization and customers, ensuring exceptional service delivery and maintaining strong professional relationships with our client base.

Key Responsibilities

• Manage incoming customer inquiries via phone, email, and in-person interactions
• Address and resolve customer concerns and complaints professionally and efficiently
• Maintain detailed records of all customer interactions in our CRM system
• Process customer requests, orders, and account modifications
• Coordinate with other departments to expedite customer service delivery
• Provide product/service information and support to customers
• Generate regular reports on customer service metrics and outcomes
• Identify and escalate priority issues to appropriate management personnel
• Participate in team meetings and contribute to improving customer service processes

Required Qualifications

• Bachelor's degree in Business, Communications, or related field (or equivalent experience)
• Willing to travel between Bohol, Dumaguete, Siquijor, and Cebu (with travel and communication allowance plus accommodation provided during travels)
• Proficient in Microsoft Office Suite and CRM software
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Detail-oriented with excellent organizational skills

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Company events and gifts
• Supportive and collaborative work environment
• Health insurance
• On-site parking
• Opportunities for promotion
• Pay raise

Work Location: In person