Sales Executive

SALES EXECUTIVE JEWELLERY SHOWROOM

Position: Sales Executive
Department: Sales
Location: Rabindra Sadan, Kolkata
Working Hours: 11:00 AM 8:00 PM
Weekly Off: 1 day per week

JOB SUMMARY

We are looking for a confident, well-groomed and customer-focused Sales Executive to join our jewellery showroom. The candidate will be responsible for assisting customers, understanding their requirements, presenting suitable jewellery and achieving sales targets while maintaining a premium customer experience.

KEY RESPONSIBILITIES

• Welcome and assist customers professionally in the showroom.
• Understand customer requirements, preferences and budget.
• Explain jewellery designs, product specifications, pricing and relevant details.
• Demonstrate strong product knowledge across gold, diamond and other jewellery categories.
• Handle customer queries and provide appropriate product recommendations.
• Achieve individual and team sales targets.
• Build and maintain strong relationships with customers.
• Conduct follow-ups with prospective and existing customers.
• Maintain proper customer records and sales-related information.
• Coordinate with the billing, inventory and other departments for smooth transactions.
• Ensure proper presentation and handling of jewellery as per company standards.
• Handle customer feedback and resolve basic concerns professionally.
• Maintain showroom discipline, grooming standards and professional behaviour.

REQUIREMENTS

• 1–3 years of experience in jewellery, retail or premium sales preferred.
• Candidates with relevant sales experience from other industries may also apply.
• Excellent communication and interpersonal skills.
• Good knowledge of English, Hindi and Bengali preferred.
• Strong convincing and negotiation skills.
• Confident, presentable and customer-oriented personality.
• Good follow-up skills and target-oriented approach.
• Basic computer knowledge.
• Ability to work effectively in a fast-paced retail environment.

IDEAL CANDIDATE

The ideal candidate should be mature, confident, well-spoken, presentable and commercially driven, with a genuine interest in jewellery and the ability to build trust with customers and convert enquiries into sales.