Sales Executive

Job Summary:

We are seeking a proactive and customer-oriented Key Account / Sales Executive to manage and grow our key customer accounts while ensuring smooth execution of sales and retail operations. The ideal candidate will have strong account management skills with hands-on experience in trade execution, promoter coordination, and campaign implementation. This role plays a vital part in strengthening client relationships, driving sales performance, and delivering service excellence across retail touchpoints.

Key Responsibilities:

Account Management & Sales Support

• Act as the primary contact for assigned key accounts, building and maintaining strong client relationships
• Support account retention and growth through excellent service and execution
• Coordinate sales orders, stock allocation, and timely delivery to customers
• Track and analyze sales performance, promotions, and retail sell-out data to identify growth opportunities

Retail Operations & Execution

• Ensure in-store merchandising and displays are executed according to brand guidelines
• Manage and monitor promoter schedules, attendance, and performance reports
• Resolve operational challenges related to stock availability, retail execution, or staffing issues
• Work closely with logistics and warehouse teams to ensure smooth stock replenishment

Campaign & Project Coordination

• Assist in the rollout of trade promotions, new product launches, and retail campaigns for key accounts
• Conduct store audits, support promoter recruitment, and assist with training initiatives
• Collaborate with internal teams (marketing, sales, and supply chain) to deliver best-in-class retail execution

Requirements:

• Diploma/Degree in Business, or related field
• Minimum 1 to 2 years of experience in account management, sales operations, or FMCG retail management
• Strong communication, relationship management, and coordination skills
• Proficient in Microsoft Excel, PowerPoint, and reporting tools
• Ability to multitask and thrive in a fast-paced environment
• Experience managing field teams or promoters is an advantage
• Bilingual or multilingual skills will be a plus